Chelsea Molloy
Coogee,NSW
Summary
High-energy and dependable employee with demonstrated expertise in customer service and a desire to take on new challenges. Organised, proactive, problem solver that loves to work with people. Excellent knowledge of salon reception duties and retail products.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Barber
Barberoo
Sydney
05.2020 - Current
- Providing a high level of customer service to our clients through all types of barbering services including haircuts, fades, beard trims, shaves & colours.
- Building genuine rapport with and maintaining clientele, while working under an appointment based system.
- Assisting clients with general product knowledge and advice while also looking after product stock in the shop and dealing with brand reps and wholesaler's.
- General managing of the shop, opening/closing, banking, operating the booking system, cleaning, retail etc.
Senior Barber
City Gents
03.2018 - 03.2020
- Maintained loyal and consistent clientele and gained new clients.
- Providing all different barbering services to a high standard as well as a thorough consultation to always meet customer expectations.
- Always providing a high level of customer service in a positive professional manner.
- Reception duties
- Assisted customers with selecting the best products and styling options.
- Pursued continuing education and training to stay up to date with new trends and techniques.
Senior Barber
The Barberhood
12.2017 - 12.2018
- Maintained loyal and consistent clientele and gained new clients while providing a high level of customer service.
- Provided all types of barbering services to our clients while always taking pride in my work.
- Recommended new styles following clients lifestyle and current trends etc.
- Training apprentices.
- Always working in a friendly professional manner. while building friendships and a positive work environment with colleagues.
- Opened shop each day and maintained general day to day running of the shop, hot towels, laundry, hygiene etc.
Barber
Riccardo's Barber Shop
Paddington
11.2016 - 11.2018
- Providing all barbering services to clients while working under a booking system.
- Maintaining and growing clientele in a friendly environment.
- Advising clients on current trends, styling tips, product knowledge etc.
- Day to day running of the shop - opening/closing, retail, scheduling appointments, banking, cleaning etc.
Education
Level 5 - Senior Trade - Hairdressing
Waterford College of Further Education
Waterford City, Ireland 05-2013
Skills
- Exceptional Customer Service
- Practical skills and Product Knowledge
- Time Management Proficiency
- Interpersonal Abilities
- Professional Manner
- Opening and Closing Procedures
- Team Collaboration
Affiliations
- Exercising
- Fashion
- Reading
- Camping
- Anything outdoors
Certification
- Hairdressing senior trade - City & Guilds
- Customer service level 5 - FETAC
Accomplishments
- Hairdressing student of the year award
References
References available upon request.
Timeline
Senior Barber
Barberoo
05.2020 - Current
Senior Barber
City Gents
03.2018 - 03.2020
Senior Barber
The Barberhood
12.2017 - 12.2018
Barber
Riccardo's Barber Shop
11.2016 - 11.2018
Level 5 - Senior Trade - Hairdressing
Waterford College of Further Education
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