Lorraine Ackland
Melbourne,VIC
Summary
Highly organised and self motivated having worked independently in a home based environment for the last 23 years. I possess excellent typing and management skills and a strong understanding of the importance of accuracy and confidentiality in medical documentation. A positive and reliable team member who values teamwork and brings the added benefit of speaking Italian
Overview
42
42
years of professional experience
Work History
Medical Transcriptionist
I-MED Radiology
Melbourne, Victoria
04.2013 - 10.2026
- Transcribed radiology dictation into accurate diagnostic reports for radiologists
- Coordinated with radiologists to clarify unclear dictation and findings
- Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
- Proofread imaging reports for grammar, spelling, and medical terminology
- Examined patient records to ensure compliance with privacy regulations.
Medical Transcriptionist
Austin Hospital
Melbourne, Vic
03.2003 - 04.2013
- Transcribed radiology dictation into accurate diagnostic reports for radiologists
- Typed radiology dictation with high speed and accuracy to produce reliable diagnostic reports.
- Utilized transcription software and equipment effectively while working from home.
Office Supervisor
East Melbourne Radiology
Melbourne, Vic
08.1991 - 03.2003
- Supervised radiology reception workflows and patient check-in processes.
- Supported front desk staff with training, guidance, and task delegation.
- Reviewed billing paperwork, accounts, and Medicare claim processing.
- Coordinated imaging appointments, referrals, and daily schedule changes.
- Managed patient records, files, and confidential medical documentation.
Medical Receptionist
M.G Purcell, Radiologist
Melbourne, Vic
02.1985 - 08.1991
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Scheduled imaging appointments and coordinated daily patient flow
- Provided welcoming assistance to patients at radiology desk, ensuring a calm atmosphere.
- Managed incoming phone calls and routed them to the relevant radiology personnel.
Education
High School Diploma -
Latrobe High School
Melbourne, VIC12-1984
Skills
- Medical terminology
- Patient records
- Appointment coordination
- Confidentiality handling
- Detail orientation
- Time management
- Effective communication
- Team player
- Strong work ethic
- Dependable worker
Timeline
Medical Transcriptionist
I-MED Radiology
04.2013 - 10.2026
Medical Transcriptionist
Austin Hospital
03.2003 - 04.2013
Office Supervisor
East Melbourne Radiology
08.1991 - 03.2003
Medical Receptionist
M.G Purcell, Radiologist
02.1985 - 08.1991
High School Diploma -
Latrobe High School