Lorraine Binns
7 Escarpment Drive, St Leonards,Tas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
34
34
years of professional experience
Work History
Office Manager
DR And LM Binns Joinery
Scottsdale, TAS 7260
01.1989 - 01.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Liaison with clients personally and via phone
- Converse with business' and representatives
- Debit and Credit management
- Stock balance
- Reconciliation and processing all company accounts
- Compile tax records for Accountant
- Maintain OH&S procedures
- First Aid Officer
Extended Care Assistant
Onecare, The Manor
Kings Meadows, Tas 7249
04.2013 - 10.2022
- Assist residents with activities of daily living, enhancing their quality of life during extended care.
- Respect and ensure safety of residents and staff
- Liaison with residents and families
- Communicate with frail and confused patients
- Supporting new clients
- Building trust and demonstrating compassion
- Navigating computer systems to complete daily charts, progress notes, reports and further education
- Monitored vital signs and communicated changes to medical staff, ensuring timely intervention when needed.
- Collaborated with interdisciplinary teams to develop personalized care plans for each patient in the extended care unit.
- Educate and assist Australian and overseas students
- Time management
Hospital Aide
John L Grove Rehabilitation Unit
Howick Street, Launceston Tas
10.2018 - 01.2019
- Improved patient comfort by providing attentive and compassionate care during hospital stays.
- Assisted nurses with daily tasks, ensuring efficient workflow and timely medical care for patients.
- Maintained a clean and safe environment by sanitizing surfaces, disposing of waste, and restocking supplies as needed.
- Contributed to infection control measures by following strict hand hygiene and personal protective equipment protocols.
- Promoted healing by assisting patients with activities of daily living such as bathing, dressing, grooming, eating, and mobility exercises.
- Enhanced patient satisfaction through effective communication with patients, families, and medical staff.
Education
Certificate 111 Office Skills For Women
Tasmanian Polytechnic
Certificate 111 Customer Contact
Tasmanian Polytechnic
Certificate 111 Aged Care
Tasmanian Polytechnic
Understanding Dementia
UTAS Faculty of Health
06.2014
Pre-employment Skills For Women
Launceston College of TAFE
03.1989
High School Diploma -
Scottsdale High School
Scottsdale, TAS11.1974
Skills
- Bookkeeping
- Policy Development
- Data Entry
- Staff Management
Timeline
Hospital Aide
John L Grove Rehabilitation Unit
10.2018 - 01.2019
Extended Care Assistant
Onecare, The Manor
04.2013 - 10.2022
Office Manager
DR And LM Binns Joinery
01.1989 - 01.2023
Certificate 111 Office Skills For Women
Tasmanian Polytechnic
Certificate 111 Customer Contact
Tasmanian Polytechnic
Certificate 111 Aged Care
Tasmanian Polytechnic
Understanding Dementia
UTAS Faculty of Health
Pre-employment Skills For Women
Launceston College of TAFE
High School Diploma -
Scottsdale High School