Lorraine Diehm

I am a reliable, outgoing, self-motivated individual that enjoys new challenges and expanding my knowledge within my workplace. I possess the ability to meet tight time frames, work under pressure and remain flexible, co-operative and responsive to changing needs whilst undertaking various responsibilities in an efficient manner such as staff training, induction and support. Flexible, organised and achievement orientated, I have a proven track record for improving service standards, building effective workplace relationship and achieving set targets.

• Chris Burton, Lab Manager, ACT Pathology Specimen Reception, (02) 62442848, 0434059722
• Sage Brumby, Lab Supervisor, ACT Pathology Specimen Reception, (02) 51247732

• High attention to details
• Extensive knowledge with pathology policies and tests
• Work well under pressure within a demanding work area
• Highly proficient in retail operations, customer service and sales.
• Active, helpful and contributing team member with a strong work ethic.
• Self-motivated, reliable, resourceful, organised and efficient.
• Consistently meets targets and deadlines.
• Experience in operating cash register, cash handling and am able to follow technical procedures, follow instructions and work without supervision.
• Excellent communication and liaison skills
• Willing and able to assume higher duties such as training and induction of new staff.
• Quick to learn new skills and keen to undertake ongoing training and education.
• Knowledge of and ability to comply with occupational health and safety regulations.
• Maintain a high level of proficiency in more than one area of responsibility, working on different job functions or schedules each day.
• Work well within a team environment
• Ability to maintain relationships with internal and external stakeholders