Lorraine Newbold

Fostered positive and supportive relationships with staff and students.

Followed departmental guidelines, school policies and OHS guidelines.

Complied with privacy regulations, protecting sensitive information at all times.

Maintained accurate records of interactions and for reports.

Collaborated with parents and professionals to enhance high outcomes.

Responded to requests in a positive, accommodating and supportive manner at all times.

Adapted rapidly and proactively to changing situations.

Engaged with staff and families with a friendly, respectful and compassionate demeanour at all times.

• Greeted incoming customers in a professional and friendly manner.
• Answered incoming phone calls and forwarded to relevant areas.
• Kept reception area clean and neat at all times.
• Handled cash transactions and maintained records.
• Provided clerical support to staff and management.
• Increased customer satisfaction by warmly and promptly addressing their needs.