LORRAINE REBETZKE
ROCKHAMPTON,QLD
Summary
Dedicated homemaker with 7 years of experience in household management and raising children. Confident in implementing behavior strategies, maintaining organisation, and effectively addressing challenges calmly. Currently pursuing a Certificate IV in Child, Youth, and Family Intervention, with a strong commitment to supporting children and families. Eager to bring my skills into an entry-level role to foster growth and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Homemaker
01.2018 - Current
- Executed daily routines punctually to ensure smooth operations.
- Advised family members on meal planning, focusing on nutrition and preparation.
- Assigned housekeeping tasks to children based on individual capabilities.
- Explained hygiene principles and provided bedside care for ill individuals.
- Maintained a clean and safe environment for all family members.
- Assisted children with homework and educational activities to enhance learning.
- Supported children's emotional and social growth by fostering empathy and self-esteem.
- Observed play activities, entertaining children through reading and interactive games.
McDonald’s Crew Member
McDonald’s
TOWNSVILLE, QLD
01.2017 - 01.2018
- Delivered excellent customer service to cultivate a welcoming atmosphere for guests.
- Prepared all McDonald's menu items according to established procedures.
- Maintained cleanliness of facility and equipment through regular housekeeping duties.
- Collaborated with crew members and managers to achieve sales targets.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints professionally to enhance overall satisfaction.
- Trained new employees on operational procedures and customer service standards.
- Followed all safety and security protocols to ensure a secure environment.
Education
Certificate III in Community Services -
Designer Life
01-2022
Cert IV Child, Youth And Family Intervention - Youth
Skills Generation
Currently EnrolledSkills
- Time management
- Customer service
- Problem solving
- Change management
- Collaboration
- Reliability
- Verbal communication
- Teamwork
- Social perceptiveness
- First aid and CPR
- Willingness to learn
References
Deanne Boughton, Designer Life Trainer & Assessor, 0432569720, deanneb@mcaus.org.au
Certification
- CERTIFICATE III IN COMUNITY SERVICES (CHC32015)
- PROVIDE FIRST AID (HLTAID011)
- PROVIDE CARDIO PULMINARY RESUSCITATION (HLTAID009)
- SUPPORTING SAFE AND ENJOYABLE MEALS CERTIFICATE
- SUPPORTING EFFECTIVE COMMUNICATION MODULE
- NEW WORKER - NDIS MODULE
- NDIS WORKER ORIENTATION CERTIFICATE
- FREE 100% ONLINE MENTAL HEALTH AWARENESS COURSE FOR FIRST RESPONDERS
Timeline
Homemaker
01.2018 - Current
McDonald’s Crew Member
McDonald’s
01.2017 - 01.2018
Certificate III in Community Services -
Designer Life
Cert IV Child, Youth And Family Intervention - Youth
Skills Generation