Lorraine Whelan
Sydney,Nsw
Summary
Reliable Support Worker offering eight years experience promoting client development in day programs and group home settings for both disability and mental health services. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others. Highly adept at case planning and challenge behavior management. Committed to achieving high-quality care for patients and families.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Rehabilitation Support Worker
Neami National
Sydney, NSW, 2220
09.2023 - Current
- Assisting consumers in developing and implementing rehabilitation plans.
- Provided support to individuals with psychosocial needs.
- Monitored client progress and adjusted rehabilitation plans as necessary.
- Conducted assessments of consumers needs and abilities.
- Completing referrals to Psychology or Psychiatric services and other service providers.
- Supporting with various clinical sessions or medical appointments involving 1:1 supports.
- Completing and maintaining required tools including risk assessments and care plans when required.
- Documented and filed consumer health reports, charts and case notes.
NDIS Support Worker
Global Disability and Healthcare Services
Sydney, NSW
01.2023 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Monitored client's well-being, safety and comfort under physician direction.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Assisted with planning and coordination of activities and outings based on individual needs.
Support Worker
Carriglea Cairde Services
Dungarvan, Waterford, Ireland
01.2018 - 10.2022
- Transported clients to and from medical appointments.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Lifted, moved and adjusted clients to ambulate individuals for diverse physical health needs.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Created detailed and individualized plans to best support patients.
Special Needs Assistant
St. Johns Special Needs School
Dungarvan, Waterfod, Ireland
01.2019 - 05.2019
- Utilized curriculum with life-based approach.
- Maintained focused, inclusive and supportive learning environments.
- Met with parents about student needs to garner additional support.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Prepared visual aids, equipment and classroom displays to foster learning.
- Offered students personalized educational, behavioral and emotional support.
Education
Bachelor of Arts - Applied Social Studies in Social Care
Waterford Institute of Technology
Waterford Ireland05.2019
QQI Certificate - Healthcare Support
Colaiste Cathail Naofa
Dungarvan, Waterford Ireland05.2015
Junior And Leaving Certificates -
Ard Scoil Na NDeise
Dungarvan, Waterford Ireland07.2013
Skills
- Behavioral Management
- Client Documentation
- Patient Management
- Progress Documentation
- Care Plan Management
- Daily Living Requirements
- Home Healthcare Services
- Knowledge of State Regulations
- Compassionate Client Care
- Clinical Quality Program Standards
- Client Safety and First Aid
- Case Management
- Medication Administration
- Crisis Management
- Behavior Redirection
- Patient Assessments
- Risk Assessments
- Family Communication
Certification
- Manual Handling & Patient Lifting
- Hand Hygiene for Clinical Staff
- Children's First Training
- Child's Protection Awareness Workshop
- Covid-19 Infection Prevention and Control
- Fire Safety Awareness Training
- Abuse Awareness and Prevention Training
- CPR Training - Ireland and Australian Trained
- First Aid - Ireland and Australia Trained
- Basic Emergency life support
- NDIS Certificate Australia
- Police Check Australia
- Children's Check Australia
- Putting on and removing PPE in acute healthcare settings
References
- References available upon request
Timeline
Community Rehabilitation Support Worker
Neami National
09.2023 - Current
NDIS Support Worker
Global Disability and Healthcare Services
01.2023 - Current
Special Needs Assistant
St. Johns Special Needs School
01.2019 - 05.2019
Support Worker
Carriglea Cairde Services
01.2018 - 10.2022
Bachelor of Arts - Applied Social Studies in Social Care
Waterford Institute of Technology
QQI Certificate - Healthcare Support
Colaiste Cathail Naofa
Junior And Leaving Certificates -
Ard Scoil Na NDeise
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