Lorrie Leadbeatter
Russell island,Australia
Summary
Dedicated professional with experience at Windsor Seafood, excelling in customer service and food preparation. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in inventory management and cash handling, consistently maintaining operational efficiency in fast-paced environments. Committed to fostering positive customer relationships and team collaboration.
Overview
4
4
years of professional experience
Work History
Laundry Assistant
South West Rocks Laundry Service
South West Rocks, NSW, AUSTRALIA
11.2020 - 10.2021
- Sorted, washed, and dried linens to maintain cleanliness standards.
- Folded and ironed sheets for presentation and quality assurance.
- Organized sheets by size to streamline laundry processes.
- Collected soiled linens from designated areas in the facility.
- Determined spotting procedures and proper solvents based on fabric and stain types.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
Customer Service Assistant
Windsor Seafood
Windsor, NSW, AUSTRALIA
12.2017 - 09.2019
- Executed food preparation and cooking for diverse seafood dishes on takeaway menu.
- Maintained cleanliness of seafood and workstations to ensure compliance with health standards.
- Managed opening and closing procedures of shop for smooth operations.
- Performed register operations, including cash handling and till counting.
- Delivered exceptional customer service to enhance client satisfaction.
- Conducted stock takes and placed orders to maintain inventory levels.
- Rotated stock to minimize waste and ensure freshness.
- Trained new staff members on operational protocols and food preparation techniques.
- Resolved customer complaints promptly and professionally.
- Developed strong relationships with customers to ensure repeat business and referrals.
Education
Certificate 3 - Retail Management
TAFE NSW
Kempsey, NSW12-2020
Skills
- Customer service skills
- Team collaboration
- Time management
- Initiative and proactivity
- Active listening
- Respectful customer treatment
- Fast-paced environment experience
- Pressure management
- Positive attitude
- Inventory management
- Attention to detail
- Communication skills
- Inventory tracking
- Food preparation
- Cash handling
References
- John O’Shea, 0429 666 375
- Barry Lane, 0419 229 822
Timeline
Laundry Assistant
South West Rocks Laundry Service
11.2020 - 10.2021
Customer Service Assistant
Windsor Seafood
12.2017 - 09.2019
Certificate 3 - Retail Management
TAFE NSW
Similar Profiles
Emily RogersEmily Rogers
Bartender at South West Rocks Country ClubBartender at South West Rocks Country Club
Noah WindellNoah Windell
Hospitality Worker at South West Rocks SeafoodHospitality Worker at South West Rocks Seafood
Tiffany RichmondTiffany Richmond
Sales Manager at Sea Spirit Lifestyle South West RocksSales Manager at Sea Spirit Lifestyle South West Rocks
Michelle ForrestMichelle Forrest
Customer Service at TSA GroupCustomer Service at TSA Group
Tony WrzosekTony Wrzosek
Container Unloader at Auto Parts GroupContainer Unloader at Auto Parts Group