Losaline Vaiaku
Bassendean,Australia
Summary
Accomplished professional with extensive experience at MRM Care Consultants, excelling in patient care and mental health support. Demonstrated expertise in administration and record keeping, leveraging strong communication and teamwork skills. Proficient in welding and mechanical cutting, ensuring quality and safety. Consistently improved performance by 20% through strategic planning and problem-solving.
Overview
3
3
years of professional experience
Work History
Administration Assistant & Seasonal Worker
Kato's 3000 Grapes
Swan Valley, Caversham
03.2023 - Current
- Administrative tasks including filing, data entry, and appointment scheduling
- Management of HR documentation and preparing timesheets as well as tracking work hours
- Provided customer service and handled general enquiries
- Supported daily operations through record keeping and document management
- Assisted with basic bookkeeping tasks
- Performed manual handling, loading/unloading of produce
- Interpreted for processes Tongan-speaking workers
- Engaged in pick, pack, and dispatch
Support Worker
MRM Care Consultants
08.2023 - 07.2025
- Provided personalised support to complex participants with mental health conditions
- Developed and implemented personalised care plans
- Collaborated with healthcare professionals to ensure comprehensive care
Domestic Cleaner
MRM Care Consultant Pty Ltd
midland, WA
08.2024 - 07.2025
- Reported any issues with the property to management promptly.
- Changed bed linens when requested by clients.
- Maintained accurate records of services completed for each client.
- Developed effective working relationships with co-workers.
- Organized closets and cabinets to client specifications.
- Dusted furniture, blinds and other surfaces.
- Removed cobwebs from walls and ceilings.
- Washed windows inside and outside of the home.
- Maintained a safe work environment by following all safety guidelines.
- Provided excellent customer service to ensure satisfaction.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Transported supplies and equipment between job sites.
- Followed instructions provided on product labels while mixing chemicals.
- Ensured that all tools were properly stored after use.
- Cleaned bathrooms including toilets, sinks, showers, and bathtubs.
- Complemented special requests from clients in a timely manner.
- Disinfected countertops and appliances such as microwaves and refrigerators.
- Swept, vacuumed and mopped floors in residential homes.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Communicated with maintenance team on damages to repair.
Assistant in Nursing & Aged Care Carer
My Flex Health
Various Locations
01.2024 - 12.2024
- Delivered patient care and companionship in hospitals
- Assisted with hygiene, bed making, and observation charting
- Provided aged care support including feeding, showering, BGLs, and activities
Seasonal Worker
Janna Family Trust
Carnarvon
06.2023 - 12.2023
- Conducted grape picking, packing, and quality inspections
- Assisted with stock movement, labelling, and dispatch
Workshop
Western Metalworx
Malaga
11.2022 - 12.2022
- Hands-on experience with mechanical cutting, drilling, tapping, and welding
Engineering (Heavy Fabrication Pre-Apprentice)
NMT Workshop
07.2022 - 12.2022
- Practical skills in welding, mechanical cutting, and engineering measurements
- Applied workplace safety standards and quality systems
Education
Certified associate in project management - Project Management
Learning People
01.2025
Engineering Traineeship process - Mechanical fitter
01.2023
Certificate II in Engineering - Heavy Fabrication
NMT
01.2022
Certificate IV in Nursing Preparation for Health & Nursing Studies -
NMT
01.2021
Certificate III in Health Services Assistance -
NMT
01.2021
Certificate II in Business -
Kiara College
01.2020
Year 12 Completion -
Kiara College
01.2020
Skills
- Healthcare and support
- Patient care and companionship
- Mental health support
- Emotional well-being
- Age care
- Hospital daily living activities
- Administration
- Organisation
- Liaising
- Data entry
- Record keeping
- Microsoft
- Excel
- Xero
- Appointment scheduling
- Coordination
- Basic bookkeeping
- Document management
- Manual handling
- Produce loading/unloading
- Welding
- Mechanical cutting
- Drilling
- Tapping
- Attention to detail
- Problem solving
- Workplace safety standards
- Quality systems
- Communication
- Teamwork
- Interpersonal skills
- Empathy
- Independent work
- Collaborative work
- Interpreting
- First point of contact
- Team collaboration
- Project management
- Quality inspection
- Equipment maintenance
- Business administration
- Verbal communication
- Customer relations
- Spreadsheet tracking
- Office equipment maintenance
- Spreadsheet management
- Document scanning
- Administrative operations
- Word processing
- File organization
- Staff management
- Office management
- Office administration
- Bookkeeping
- Administrative support
- Time management
- Confidentiality handling
- Data organization
- Meeting preparation
- Strategic planning
- Calendar management
- Performance improvement
- Confidential document control
- Business correspondence writing
- Scheduling appointments
- Proofreading
- Office equipment
- Research
- Report writing
- Meeting logs management
Achievements And Strengths
- Strong work ethic and adaptability in fast-paced environments
- Excellent communication and interpersonal skills
- Ability to work effectively in team environments and build strong relationships
- Passion and willingness for learning and professional development
- Ability to multitask and work well under pressure
- Strong organisation skills
References
Upon request
Qualifications And Licences
- Certificate IV in Nursing Preparation for Health and Nursing Studies (52831WA)
- Certificate II in Engineering - Heavy Fabrication (MEM20105)
- Certificate III in Health Services Assistance (HLT33115)
- Certificate I in Financial Services (FNS10115)
- Certificate II in Business (BSB20115)
- First Aid & CPR (Renewal Required)
- P Class Manual Driver's Licence
- Manual Handling Certificate
- Criminal Screening Card
- Construction White Card
- Forklift Licence
- Australian citizen
Key Skills And Competencies
Experienced in supporting high-risk mental health clients with complex behavioural needs, Patient care and companionship, Mental health support and emotional well-being, Age care and hospital daily living activities, Liaising with employers, subcontractors and employees, Strong data entry and record keeping, General use of Microsoft, Excel and Xero, Appointment scheduling and coordination, Basic bookkeeping and document management, Manual handling and produce loading/unloading, Welding, mechanical cutting, drilling and tapping, Attention to detail and problem solving, Workplace safety standards and quality systems, Strong interpersonal skills and empathy, Ability to work independently and collaboratively, Interpreting for Tongan-speaking workers, First point of contact
Timeline
Domestic Cleaner
MRM Care Consultant Pty Ltd
08.2024 - 07.2025
Assistant in Nursing & Aged Care Carer
My Flex Health
01.2024 - 12.2024
Support Worker
MRM Care Consultants
08.2023 - 07.2025
Seasonal Worker
Janna Family Trust
06.2023 - 12.2023
Administration Assistant & Seasonal Worker
Kato's 3000 Grapes
03.2023 - Current
Workshop
Western Metalworx
11.2022 - 12.2022
Engineering (Heavy Fabrication Pre-Apprentice)
NMT Workshop
07.2022 - 12.2022
Certified associate in project management - Project Management
Learning People
Engineering Traineeship process - Mechanical fitter
Certificate II in Engineering - Heavy Fabrication
NMT
Certificate IV in Nursing Preparation for Health & Nursing Studies -
NMT
Certificate III in Health Services Assistance -
NMT
Certificate II in Business -
Kiara College
Year 12 Completion -
Kiara College
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