Losana Rasue
113 Aldersyde Meander, Baldivis,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in computer and correspondence management.
Overview
11
11
years of professional experience
Work History
Personal Assistant
Judicial Department
Suva, Fiji
08.2016 - 09.2018
- Served as point of contact between clients and managerial staff
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business
- Organized and attended meetings and compiled related documents and reports
- Used discretion when handling confidential information
- Arranged domestic and international travel plans and itineraries
- Maintained appropriate filing of personal and professional documentation
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments
- Attended meetings, took notes and tracked action items
- Utilized personal and professional networks to identify, acquire and manage new clients
- Documented and distributed meeting notes to identify, analyze and improve workflows
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Oversaw personal and professional calendars and coordinated appointments for future events
- Managed 50 customer calls per day
Court Reporter
Judicial Department
Suva, Fiji
05.2011 - 08.2016
- Conducted transcription, court reporting, closed captioning and Communications Access Realtime Reporting (CART)
- Reviewed transcriptions for accuracy in grammar, punctuation and spelling
- Organized and maintained law libraries, documents and case files
- Produced briefs, pleadings, appeals, wills and contracts
- Produced written transcripts of verbal communications
- Generated error-free transcripts with skilled capturing and proofreading
- Produced transcripts for court personnel, legal professionals and general public
- Planned and coordinated reporting and transcribing of formal administrative hearings
- Managed over 50 customer calls per day
Clerk Typist
Judiciary
Suva, Fiji
12.2007 - 05.2011
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction
- Answered and routed incoming calls and took messages when personnel were unavailable
- Edited drafts created from speech recognition software
- Provided diverse clerical support to business personnel
- Accepted dictated notes and produced professional documents with outlined information
- Completed data entry of case number and information each day
- Corrected grammar, spelling and syntax mistakes in medical records
- Wrote and mailed letters outlining progress of case and issues
- Attended training associated with role to improve skills and boost speed
- Routed business correspondence, documents and messages to correct departments and staff members
- Typed legal briefs, reports and court petitions using correct legal format and design guidelines for documents
- Organized and maintained precise confidential personnel files
- Created and modified corporate documents and forms
- Typed official correspondence and reports from handwritten notes and other information sources
- Completed basic calculations and formulas to verify data accuracy prior to entry
- Prepared statistical reports with relevant company data and statistics
Education
Certificate I - Clerk Typists
Fiji Institute of Technology
Fiji 12.2003
Some College (No Degree) - Certificate in Business
Fiji Institute of Technology
FijiCertificate I - Business Administration
Career Academy
Melbourne, VIC04.2023
Skills
- Travel Administration
- Staff Collaboration
- Filing and data archiving
- Executive presentations
- Advanced interpersonal skills
- Multi-line phone proficiency
- Schedule Management
- Project planning
- Time management
- Public relations background
- Housekeeping
- Microsoft Office proficiency
- Legal administrative support
- Travel coordination
- Invoice Processing
- Administrative support
- Operations support
- Staff motivator
- Professional and mature
- Strong problem solver
- Meeting planning
Timeline
Personal Assistant
Judicial Department
08.2016 - 09.2018
Court Reporter
Judicial Department
05.2011 - 08.2016
Clerk Typist
Judiciary
12.2007 - 05.2011
Certificate I - Clerk Typists
Fiji Institute of Technology
Some College (No Degree) - Certificate in Business
Fiji Institute of Technology
Certificate I - Business Administration
Career Academy
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