Losana Rasue
Baldivis,WA
Summary
Adept at maintaining composure under pressure, I excel in team environments, as demonstrated during my tenure at the Judicial Department. Skilled in cash handling and customer service, I've significantly contributed to creating efficient, positive experiences for clients and colleagues alike, leveraging my expertise in administrative tasks and courtroom accuracy to meet and exceed employer expectations.
Overview
17
17
years of professional experience
Work History
Checkout Operator
Spudshed Baldivis
02.2023 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Administrative Assistant
Judicial Department
01.2012 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Court Reporter
Judicial Department
01.2008 - 01.2012
- Contributed to a positive courtroom atmosphere through respectful interactions with all involved parties and exhibiting professional demeanor at all times.
- Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
- Maintained up-to-date knowledge of legal terminology, enabling accurate transcription of complex proceedings without compromising the quality of information captured.
Education
Diploma - Business Administration
Fiji National University
Fiji12.2008
Certificate Of Technical Studies - Clerk
Fiji National University
Fiji12.2005
Skills
- Working under pressure
- Team work
- Operating cash registers
- Dealing with customer complaints
- Team contribution
- Maintaining cleanliness
- Cash handling expertise
Timeline
Checkout Operator
Spudshed Baldivis
02.2023 - Current
Administrative Assistant
Judicial Department
01.2012 - 09.2018
Court Reporter
Judicial Department
01.2008 - 01.2012
Diploma - Business Administration
Fiji National University
Certificate Of Technical Studies - Clerk
Fiji National University
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