Losena Tuima
Blacktown
Summary
Dynamic professional with experience at Tofa Ramsay Shipping Ltd, skilled in package handling and verbal communication. Proven ability to enhance operational efficiency by developing comprehensive manuals and managing inventory effectively. Recognized for building strong team collaboration and maintaining high standards of accuracy in shipping and documentation.
Overview
13
13
years of professional experience
Work History
Shipping Office Clerk
Tofa Ramsay Shipping Ltd
01.2023 - 09.2023
- Contributed to the development of comprehensive operation manuals outlining shipping procedures for new employees.
- Managed office supply inventory effectively, avoiding stock shortages that could potentially disrupt daily work operations.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
Sales Assistant
Habs Hardware Ltd
06.2018 - 09.2018
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Secretary
Fataimoemanu L. Vaihu Law Firm
02.2011 - 12.2016
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Education
No Degree - Journalism
Tonga Institute of Higher Education
Tonga06-2012
High School Diploma -
Queen Salote College
Tonga12-2010
Skills
- Package handling
- Teamwork and cooperation
- Self-motivated and independent
- Verbal and written communication
- Labeling accuracy
Languages
English
Full Professional
Timeline
Shipping Office Clerk
Tofa Ramsay Shipping Ltd
01.2023 - 09.2023
Sales Assistant
Habs Hardware Ltd
06.2018 - 09.2018
Secretary
Fataimoemanu L. Vaihu Law Firm
02.2011 - 12.2016
No Degree - Journalism
Tonga Institute of Higher Education
High School Diploma -
Queen Salote College
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