Ms Office
Loshini Senevirathna
59 Joey Crescent Deanside,VIC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Domestic Service Assistant
DouttaGalla
08.2024 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used organic-based chemicals to disinfect floors, counters and furniture.
Pearl Island Restaurant & Bar
Front Desk Position/ Asst Chef / Reception
08.2023 - 05.2024
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Improved marketing to attract new customers and promote business.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
Colombo To Seoul Restaurant & Bar
Front Desk/ Commis Chef/ F&B Management (Trainee)
06.2022 - 04.2023
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
- Recruited, hired and trained staff on restaurant practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
AHL Group
Trainee Commis Chef
01.2022 - 06.2022
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Prepped daily menu items to quickly deliver upon request.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Rotated through all prep stations to learn different techniques.
ARA Company
Cleaning Supervisor
06.2019 - 12.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Supervised supplies in inventory and submitted reorder requests.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
National Water Supply & Drainage Board
Software Engineer
02.2018 - 01.2019
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
First Aid & PCR -
Allens Training
Melbourne, VIC09-2024
Diploma Of Commercial Cookery -
AIE COllege
Melbourne, VIC04-2022
Certificate IV Commercial Cookery -
AIE College
Melbourne, VIC10-2021
Certificate III Commercial Cookery -
AIE College
Melbourne, VIC10-2021
NVQ Level IV Diploma -
Information And Communication Technology
NAITA11-2017
Skills
- Staff Development
- Word/ Excel/ Power Point & General Computer Knowledge
- Cooking (Multicultural Food)
- Fleet Management
- Verbal and Written communication
- Chemical Handling
- Self Supervision
- Health and safety compliance
- Creat Work Plan
Software
Timeline
Domestic Service Assistant
DouttaGalla
08.2024 - Current
Pearl Island Restaurant & Bar
Front Desk Position/ Asst Chef / Reception
08.2023 - 05.2024
Colombo To Seoul Restaurant & Bar
Front Desk/ Commis Chef/ F&B Management (Trainee)
06.2022 - 04.2023
AHL Group
Trainee Commis Chef
01.2022 - 06.2022
ARA Company
Cleaning Supervisor
06.2019 - 12.2021
National Water Supply & Drainage Board
Software Engineer
02.2018 - 01.2019
First Aid & PCR -
Allens Training
Diploma Of Commercial Cookery -
AIE COllege
Certificate IV Commercial Cookery -
AIE College
Certificate III Commercial Cookery -
AIE College
NVQ Level IV Diploma -
Information And Communication Technology
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