Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jerod Smith

61 Victoria Street, Granville

Summary

Organized Warehouse Supervisor offers 6 years of shipping and receiving experience acquired through various warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Educates employees with acquired knowledge of shipping and receiving documentation, warehouse safety and inventory management

Overview

10
10
years of professional experience

Work History

Operations Officer

Tamex Transport
12.2023 - Current
  • Printing and sorting of consignment notes to NSW/QLD destinations
  • Arrange and prepare paperwork for each departing vehicle in a time critical manner
  • Minimal Courier bookings
  • Create automate bulk manifests and email to agents
  • Receive, review and sort paperwork received from drivers
  • Ensure DG paperwork is manifested and sent with relevant drivers
  • Developed strong relationships with important stakeholders by providing high quality servise

Warehouse Supervisor

Whale Logistics
01.2022 - 06.2023
  • Supervised shipping and receiving, distribution and workplace safety
  • Supervised shipping and handling operations
  • Maintained high levels of accuracy in daily operations (Receive, Pick, Pack, Despatch, Quality Control, Inventory, Stock-take & Cycle Counts)
  • Operate and maintain Counter-balance and High-Reach forklifts onsite
  • Liaise with external transport services daily to maintain high customer service
  • Run SOH/Transactions Reports via. Cargowise
  • Invoicing
  • Create and finalise SOP's
  • Organise Chep/Loscam de-hires
  • Provide training to new staff across WMS function, Warehouse Operations and WHS.
  • Deliver packages to AusPost via. own transport weekly
  • Responsible to open and close Warehouse daily
  • Report to General Manager

Pallet Controller (Admin)

TNT / FedEx
08.2020 - 01.2022
  • Acceptance of CHEP/Loscam pallet transfers/exchanges within the 2IC Software management system
  • Key in outbound LPAs, PMDs via 2ic
  • Support Daily processing of CHEP/Loscam transfer dockets
  • Manage the weekly Invoice uploads and Reconciliation of discrepancies on a daily basis
  • Liaise with relevant stakeholders in regard to any discrepancy or missing delivery/pallet documentation
  • Manage the inbound pallet control email requests and promptly respond to customer requests
  • Review 2IC data accuracy and maintain data integrity
  • Provide, update, and distribute reports relating to pallet movements to relevant stakeholders
  • Monitoring pallet hire volumes, recovery and dehire for both CHEP/Loscam pallets
  • Participate in meetings, audits and investigations where required
  • Ensure invoicing, paperwork and systems compliance are accurate, auditable and filed according to business standards
  • Organise dehires for Chep pallets and cages by liaising with operations supervisor

LF Forklift Operator

Austpac
01.2019 - 08.2020
  • Ensure freight is received and despatched safely and accurately
  • Operate Counterbalance and High Reach forklifts (0-6 Racks high)
  • Receive/Despatch freight and paperwork to/from trucks ensuring all paperwork is signed and correct
  • Wrap pallets that are ready for despatch and move to despatch area
  • Reporting all issues to the appropriate leaders (Team Leader, Supervisor etc.) according to chain of command
  • Training of new staff members
  • Liase with transport companies
  • Rectify pallet issues prior to despatch daily (Insufficient wrap, Height exceeded, Heavy items)
  • General Housekeeping & Maintenance

LF Forklift Operator

McPhee Distributions
07.2018 - 01.2019
  • Strong communication with team to ensure freight is received & despatched safely & accurately
  • Operate Counterbalance, Twin Tyne and High Reach forklifts (0-6 Racks high)
  • Despatch & receive freight and paperwork to/from trucks and ensure all paperwork is signed and correct
  • Loscam/Chep docket transfers experienced
  • Reporting all issues to the appropriate leaders (Team Leader, Supervisor etc.) according to chain of command
  • Replenishment for pick-face locations when required and putaways via High Reach Forklift
  • Unloading containers, palletising, wrapping, labelling and transferring customer’s freight to designated warehouse for putaway/replenishment
  • Liase with transport companies
  • Review/rectify paperwork collected from truck drivers/team daily for administration office
  • General Housekeeping & Maintenance

Courier Driver

Pat Express
01.2018 - 07.2018
  • Check, Load and secure freight for transit to specified location
  • Accept & complete jobs via phone application (POD Courier & Distribution)
  • Use Counterbalance forklift to load trucks/store freight in warehouse
  • Deliver & pickup freight anywhere to/from South Nowra to Sydney
  • Ensure correct paperwork is given/received and signed correctly
  • Maintain a healthy customer relationship

Narrow Aisle Forklift Driver

Cargoline
07.2016 - 01.2018
  • Operate the Narrow Aisle Forklift for Picking, Replenishment, Putaway (0-6 Racks high) via RF Scanner
  • Picking/palletising stock & shrink wrapping by hand/machine for despatch via Narrow Aisle Forklift/Electric Pallet Jack
  • QC freight prior to despatch
  • Investigate inventory discrepancies via stocktaking
  • General Housekeeping & Narrow Aisle Forklift Maintenance

Inventory Controller

CS Logistics Solutions
01.2015 - 07.2016
  • Sufficient with various Warehouse Management Systems such as Cargowise & ecWMS.
  • Create product codes, record dimensions, pick-face, locations & maintain functions in Cargowise/physically for Non-Apparel Stock
  • Process, pick, label & shrink wrap orders for non-apparel stock received via email or through Cargowise for interstate despatch
  • Operate High Reach forklift for Picking, Replenishment, Putaway of Non-Apparel (0-6 Racks high) via Order printout/RF Scanner
  • Process Customer/Store returns daily via Excel spreadsheet and provide data of the corresponding for CS Logistics/Esprit via Excel/email
  • Process Customer/Store Returns
  • Sunday shift involved supervising a team of five to pick, pack & process orders whilst working on daily activities and assist departments that require attention
  • Continuously implementing and adding new cost-efficient & accurate processes
  • Communicate with IT support to improve efficiency through Warehouse Management Systems by requesting new features and removing unnecessary steps
  • Regular meetings with Team Leaders & DC manager for continuous improvement
  • Created SOPs & cross-trained staff

Team Leader

CS Logistics Solutions
01.2014 - 01.2015
  • Process & despatch orders via computer using an in house WMS (ecWMS)
  • Supervising staff including providing training & guidance
  • Establishing job standards & evaluating performance
  • Maintain warehouse staff job results by coaching & disciplining employees, planning, monitoring & appraising job results
  • Communicate with team efficiently to ensure daily objectives are completed as per KPI
  • Cross-trained staff
  • Liaise with drivers for any ETAs outside of the regular window
  • Maintain positive relationship with the client
  • Investigate & rectify inventory discrepancies
  • Implement new equipment for the picking/packing process to improve work flow

Education

Year 12 High School Certificate -

Sarah Redfern High School
Minto

Skills

  • Excellent Communication & Written Skills
  • Continuous Improvement Strategies
  • Warehouse Management Systems Efficiency
  • Staff Training
  • Operational Reporting
  • Inventory Control
  • High Attention To Detail
  • Client Relationships
  • Experienced Forklift Driver
  • Stock Audits

Additional Information

1. Adam Degnan (General Manager)

Whales Logistics

0449 596 924


2.Ray Power (Warehouse Manager)

Austpac

0408 820 683

Timeline

Operations Officer

Tamex Transport
12.2023 - Current

Warehouse Supervisor

Whale Logistics
01.2022 - 06.2023

Pallet Controller (Admin)

TNT / FedEx
08.2020 - 01.2022

LF Forklift Operator

Austpac
01.2019 - 08.2020

LF Forklift Operator

McPhee Distributions
07.2018 - 01.2019

Courier Driver

Pat Express
01.2018 - 07.2018

Narrow Aisle Forklift Driver

Cargoline
07.2016 - 01.2018

Inventory Controller

CS Logistics Solutions
01.2015 - 07.2016

Team Leader

CS Logistics Solutions
01.2014 - 01.2015

Year 12 High School Certificate -

Sarah Redfern High School
Jerod Smith