Lotty Baker

Housekeeping, mine site cleaning, kitchen hand, bar and retail

• Cleaned and stocked guest rooms to a high standard, using chemicals safely and appropriately.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Supported chefs in food preparation tasks such as chopping vegetables, and portioning ready to go meals.
• Labeled and stored all food items correctly and checked expiration dates routinely.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Coordinated private events at the bar, overseeing logistics such as staffing, menu planning, and setup for successful functions.
• Streamlined bar operations for increased efficiency by implementing effective inventory management systems.
• Elevated guest experiences with attention to detail in crafting innovative cocktails.