Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lotus Patrick

Swan View,WA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Woolworth's. Excelled in problem-solving and computer skills, effectively managing high-stress situations and mentoring staff. Achieved significant improvements in team collaboration and customer service excellence, showcasing adaptability and attention to detail.

Overview

3
3
years of professional experience

Work History

Team Member

Woolworth's
08.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Mentored junior staff members on best practices for retail salesmanship and customer service excellence.
  • Managed daily store operations to ensure clean, organized, and efficient retail environment.
  • Demonstrated adaptability by effectively managing multiple projects simultaneously in fast-paced retail setting.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Worked flexible schedule and extra shifts to meet business needs.

All Rounder

2 Plus 1 Cafe
02.2023 - 09.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.

Kitchen Hand

McDonald's Midland
10.2021 - 12.2022
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Year 12 Completed -

Kalamunda Senior High School
11.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Flexible Schedule
  • Computer Skills
  • Positive Attitude
  • Goal-Oriented
  • Motivational Techniques
  • Work Ethic and Integrity
  • Patience and Empathy
  • Interpersonal Skills

Timeline

Team Member

Woolworth's
08.2023 - Current

All Rounder

2 Plus 1 Cafe
02.2023 - 09.2023

Kitchen Hand

McDonald's Midland
10.2021 - 12.2022

Year 12 Completed -

Kalamunda Senior High School

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Lotus Patrick