LOU IGGLEDEN
Orroroo,SA
Summary
I retired from Imparja Television in March 2022 after a period of 6 months I sought casual and part time work. The role of Compliance Manager focused on minimizing company liability by keeping all records, processes, and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions, and implementing corrective actions. Skilled HR Manager offering 17 years of experience in human resources. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
CASUAL TEAM MEMBER
BUNNINGS
09.2022 - Current
- Team member working in trade desk
- Customer enquiries, sales, and assistance
- Hire of Britex and hire equipment
- Trailer and Ute hire
- Running stock
- Organizing sale deliveries with transport companies
- Keeping store clean and tidy.
- Implemented promotional strategies to increase awareness of special offers or deals among customers.
- Worked closely with supervisors to meet daily targets without compromising service quality.
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
Casual Ward Clerk
Alice Springs Hospital
05.2023 - 11.2023
- Monitored inventory levels and advised management of need for replenishment.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized paperwork such as charts and reports for office and patient needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed incoming calls and directed to appropriate department.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork for doctors, nurses, and patients.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
CASUAL TEAM MEMBER
ALICE SPRINGS AIRPORT PANDEMIC CO-ORDINATION CENTRE
03.2022 - 06.2022
- Alice springs airport - border control authorized officer
- Checking passenger paperwork (NT border entry forms, vaccination certificates) for Pandemic Co-ordination Centre
- Explaining and issuing RAT testing for passengers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked closely with supervisors to meet daily targets without compromising service quality.
- Devised and implemented processes and procedures to streamline operations.
- Cleaned, scrubbed and sanitized sales floor and back storage areas to meet regulatory and group guidelines governing safety and cleanliness.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
CASUAL TEAM MEMBER
ALICE SPRINGS COVID AT HOME
02.2022 - 06.2022
- Contacting registered COVID positive people during their isolation period daily to check on their COVID symptoms, answer any questions and refer to onsite nurses for any complications or concerning conditions or symptoms
- Completing notes and paperwork into computer programs, filing, helping at quarantine facility delivery meals, housekeeping collecting dirty sheets and making up Rooms upon departure of quarantined people.
COMPLIANCE MANAGER AND HR MANAGER
IMPARJA TELEVISION PTY LTD
02.2007 - 03.2021
- Staff Recruitment
- Staff Inductions
- OH&S Training
- Identifying and minimizing risk of injury to staff, contractors, and visitors
- Contractor Management
- Monitored and handled all employee claims, including performance-based and harassment incidents
- Implemented new performance review procedures that gained support and full compliance
- Navigated federal, state, and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Led decision-making and implementation of HR policies, procedures, programs, and functions
- Monitored safety and assessed risk levels and mitigation strategies at industrial worksites and on construction jobs
- Collaborated with contract management and optimized procedures at numerous sites
- Directed recordkeeping and paperwork preparation in line with OHS requirements
- Conducted safety evaluations to recommend alternate safety procedures
- Used EasyOHS to create and maintain records of all safety rules, regulations, and guidelines
- Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations
- Conducted new employee interviews, orientation, and training, and provided ongoing monitoring and evaluation
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment.
APS 5
FACSIA
10.2006 - 02.2007
- Monitoring and providing information for funding grants to be acquitted
- Prepared a variety of different written communications, reports, and documents to ensure smooth operations
- Increased customer satisfaction by resolving funding and grant issues
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
EMPLOYMENT CONSULTANT
GTNT
03.2006 - 08.2006
- Interviewing, assessing, and promoting school students to potential employers
- Visiting schools
- Promoting GTNT to employers, candidates, and teachers
- Interviewed clients and administered assessments to determine employability, including identifying skills and evaluating barriers
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
HR MANAGER
LASSETERS HOTEL CASINO
10.2003 - 02.2006
- Monitored and handled all employee claims, including performance-based and harassment incidents
- Liaised between multiple business divisions to improve communications
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Devised hiring and recruitment policies for company
- Recommended, initiated, and finalized HR actions regarding staff position management, compensation, and employment postings, hiring proposals and new hire onboarding
- Managed employee disputes by employing conflict resolution techniques
- Developed focused training programs, leadership pipeline and succession plans
- Led decision-making and implementation of HR policies, procedures, programs, and functions
- Oversaw legal compliance with federal, state, and local laws and regulations in addition to compliance with company policies and procedures.
EMPLOYMENT CONSULTANT
EMPLOYMENT NATIONAL
04.1998 - 06.2002
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews
- Interviewed clients and administered assessments to determine employability, including identifying skills and evaluating barriers
- Recognized client employment barriers and devised strategies to resolve
- Matched clients to open positions based on skills and work requirements
- Trained, mentored, and coached staff to improve performance and results for clients
- Developed job leads to increase placements
- Reviewed, tracked, and coordinated employment referrals
- Managed caseloads monthly clients in search of gainful employment
- Proofread and edited clients' resumes per to improve interview chances.
IMPORT OFFICER / FUND CO-ORDINATOR
ATAEA / JUST SUPER
09.1986 - 10.1997
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Maintained energy and enthusiasm in fast-paced environment
- Consulting with event promoters for live theatre, rock n roll, television, film for the importation of international backstage staff to enter Australia on temporary working visas
- Used coordination and planning skills to achieve results according to schedule
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Matched super accounts and assisted with finding lost super for members.
Education
RADIO OPERATOR LICENCE -
SYDNEY
SYDNEY, NSWHIGH SCHOOL DIPLOMA -
SUNSHINE WEST HIGH SCHOOL
SUNSHINE, VIC01.2019
DRONE PILOT -
SYDNEY
SYDNEY, NSW01.2019
Skills
- Compliance Adherence
- Computer Literate
- Manager Skills
- Positive Attitude
- Following Instructions
- Problem-Solving
- Flexibility
- Attention to Detail
- Safety understanding
- Clear Communication
- Customer Relations
References
References available upon request
wildcare rescue, house restoration
I have been a hands on carer/member of AliceSprings Inc. a volunteer organisation that helps injured and orphan wildlife in particular Kangaroos, Wallabies, Rock Wallabies, tive birds, lizards etc. Day to day this meaning, feeding, caring until the animal is at a stage where it can be released back into the wild.
House renovation, the property we have purchased in Orroroo is an old stone farmhouse that requires restoration and renovating it is on 3 acres and is a long term project to get it up to scratch. We have renovated on a smaller scaler previously so this will be a challenge.
Timeline
Casual Ward Clerk
Alice Springs Hospital
05.2023 - 11.2023
CASUAL TEAM MEMBER
BUNNINGS
09.2022 - Current
CASUAL TEAM MEMBER
ALICE SPRINGS AIRPORT PANDEMIC CO-ORDINATION CENTRE
03.2022 - 06.2022
CASUAL TEAM MEMBER
ALICE SPRINGS COVID AT HOME
02.2022 - 06.2022
COMPLIANCE MANAGER AND HR MANAGER
IMPARJA TELEVISION PTY LTD
02.2007 - 03.2021
APS 5
FACSIA
10.2006 - 02.2007
EMPLOYMENT CONSULTANT
GTNT
03.2006 - 08.2006
HR MANAGER
LASSETERS HOTEL CASINO
10.2003 - 02.2006
EMPLOYMENT CONSULTANT
EMPLOYMENT NATIONAL
04.1998 - 06.2002
IMPORT OFFICER / FUND CO-ORDINATOR
ATAEA / JUST SUPER
09.1986 - 10.1997
RADIO OPERATOR LICENCE -
SYDNEY
HIGH SCHOOL DIPLOMA -
SUNSHINE WEST HIGH SCHOOL
DRONE PILOT -
SYDNEY
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