Louana Ghates
Altona Meadows,VIC
Summary
I'm an motivated and reliable individual with over two years of experience in creating positive experiences for customers. I take pride in working hard, learning quickly, and being someone my team can depend on especially in face to face and hands on environments. I enjoy helping people, staying organized and approaching every task with a positive attitude. I'm eager to continue growing my skills and contributing to a supportive team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Assistant
Aldi
altona north, vic
03.2026 - Current
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of store displays and shelves.
- Stocked shelves efficiently, ensuring product availability and visibility.
- Operated cash register, processing transactions accurately and promptly.
- Followed safety procedures to ensure a safe shopping environment for customers.
- Collaborated with team members to achieve daily operational goals.
- Maintained cleanliness of sales floor and backroom areas.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Assisted customers in finding desired products throughout the store.
- Cleaned and tidied store to reduce health and safety hazards.
Store Assistant
TKmaxx
point cook, vic
10.2025 - 02.2026
- Guided customers through product inquiries and store navigation to enhance shopping experience.
- Maintained cleanliness and organization of store displays and shelves.
- Stocked shelves efficiently, ensuring product availability and visibility.
- Operated cash register, processing transactions accurately and promptly.
- Collaborated with team members to achieve daily operational goals.
- Assisted customers with inquiries and provided customer service.
- Managed incoming customer service calls, addressing inquiries and resolving issues efficiently.
- Resolved customer service inquiries quickly and efficiently.
- Delivered friendly customer service, fostering positive customer relationships.
Restaurant Team Member
Kfc
altona meadows, vic
11.2022 - 01.2026
- Maintained cleanliness of dining area and kitchen to ensure safety compliance.
- Assisted customers with orders and provided exceptional service experience.
- Operated cash register, processed payments, and handled customer transactions.
- Collaborated with team members to manage busy service periods efficiently.
Skills
- Customer service
- Cash register operation
- Safety compliance
- Time management
- Friendly communication
- Attention to detail
- Positive engagement
- Customer assistance
- Excellent communication
- Food safety
Certification
- drivers license
- working with childrens check
Timeline
Store Assistant
Aldi
03.2026 - Current
Store Assistant
TKmaxx
10.2025 - 02.2026
Restaurant Team Member
Kfc
11.2022 - 01.2026