Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LOUCINE VARTIKIAN

MEADOWBANK,NSW

Summary

Hardworking Restaurant Manager with 9 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

27
27
years of professional experience

Work History

owner

pizzeria locale RESTAURANT
07.2015 - Current
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Distributed food to service staff for prompt delivery to customers.
  • Consistently maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Managed accounts payable, accounts receivable and payroll.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

CANTEEN MANAGER

MARIST SISTERS COLLEGE WOOLWICH
01.2013 - 05.2015
  • Maintained safe food handling practices to prevent germ spread.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Tailored orders to address students and staffs allergies and gluten concerns.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to students and staff.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
  • Utilised safe and efficient methods for operating equipment.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation for all students and staff.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Recognised by management for providing exceptional customer service.
  • Operated industrial dishwasher to wash glassware and utensils.
  • Assisted in ordering supplies when needed or requested by management staff.
  • Prepared food items according to recipes and menu specifications.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Attended training sessions related to safety procedures or new equipment operation.

canteen volunteer / manager

holy spirit primary school
01.2008 - 01.2011
  • Consistently maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
  • Distributed food to service staff for prompt delivery to students and staff.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialisation areas.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed menus based on budget constraints and nutritional guidelines for school meals.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Monitored food service operations to ensure quality standards were met and maintained.
  • Assisted in the preparation of meals according to menu specifications.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Participated actively in meetings pertaining to health department inspections or other regulatory matters.
  • Conducted regular inventory of all kitchen equipment and supplies.
  • Provided customer service to students, faculty, staff and visitors.
  • Trained new employees to perform duties.
  • Understood and followed oral and written directions.

primary school teacher

baakline primary school
lebanon
01.1997 - 01.1999
  • Prepared, administered and graded daily work and tests to evaluate student's progress.
  • Mediated talks between parents and teachers regarding disciplinary concerns.
  • Modified general education curriculum for special-needs students based on variety of instructional techniques and technologies.
  • Encouraged critical thinking by posing questions that challenge existing knowledge or assumptions.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Collaborated with other teachers, staff members and parents to promote a positive learning atmosphere.
  • Planned extracurricular activities such as clubs or sports teams for after school programs.
  • Conducted parent-teacher conferences to discuss development and improvement of children.
  • Utilised a variety of teaching strategies such as cooperative learning, inquiry-based instruction, project-based learning.
  • Provided individual assistance to students who needed extra help with assignments.
  • Created and maintained a safe, orderly and productive classroom environment.
  • Presented and spoke publicly at parent education events, continually acting as ambassador for school.
  • Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
  • Monitored lunchroom activities to ensure safety of all students during meal times.
  • Administered and graded tests to measure student performance and identify areas of concern.
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
  • Administered and graded class tests to evaluate student progress and comprehension.
  • Understood and followed oral and written directions.

Education

Primary School Teaching -

Haigazian University Lebanon
02.1999

Skills

  • Excellent communication skills
  • Ability to multitask
  • Great customer service and organization skills
  • Extensive knowledge of the hospitality industry with the safe handling of food
  • Strong management skills
  • Ability to delegate tasks and problem solve
  • RSA liquor license
  • Completion of food safety provisions test

References

  • Virginia El Koura, 0403314471
  • Suzy Alba, 0406081940

Timeline

owner

pizzeria locale RESTAURANT
07.2015 - Current

CANTEEN MANAGER

MARIST SISTERS COLLEGE WOOLWICH
01.2013 - 05.2015

canteen volunteer / manager

holy spirit primary school
01.2008 - 01.2011

primary school teacher

baakline primary school
01.1997 - 01.1999

Primary School Teaching -

Haigazian University Lebanon

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LOUCINE VARTIKIAN