Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Louella Underwood

Gold Coast

Summary

Diligent and consistently high-achieving Year 12 student with a strong interest in medicine and patient care. Completed a medical office assistant placement, gaining technical skills in data entry, reception management, and clinical administration. Demonstrates reliability, critical thinking, and a strong willingness to learn. Highly adaptable in both autonomous and collaborative environments. Committed to excellence and pursuing a future in healthcare through university study.

Overview

1
1
Certification

Work History

Medical Office Assistant

Carmel Draper
06.2023 - 06.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and billing payments.
  • Supported administrative tasks such as inventory management and filing medical documents for streamlined office workflow.
  • Updated patient information and insurance details for accurate electronic medical records.

Education

High School Diploma -

St Michael's College
Merrimac, QLD
11-2025

Skills

  • Appointment scheduling
  • Customer service
  • Computer skills
  • Patient charting
  • Phone and email etiquette
  • Fast learner
  • Punctual and reliable
  • Complex problem-solving
  • Research and analysis
  • Quantitative reasoning
  • Self-directed learning

Accomplishments

  • Year 11 (2024) Dux of Biology, Chemistry, Literature, Mathematical Methods, Physics, and Specialist Mathematics

Certification

  • Southern Cross Scholars Program (2024): Completed a university-level unit in Year 11 | Eligible for undergraduate credit and scholarship opportunities

Interests

  • Creative writing
  • Bush-walking/hiking
  • Orchestra music
  • Strategy games (eg, Sudoku)
  • Storytelling through film and literature
  • Visual and performing arts
  • Camping
  • Maths

Timeline

Medical Office Assistant

Carmel Draper
06.2023 - 06.2023

High School Diploma -

St Michael's College
Louella Underwood