Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Louie Di Lucchio

Brisbane,QLD

Summary

My name is Louie Di Lucchio. I am a professional food service worker with strong experience in cafe operations. Skilled in customer service, food preparation, and maintaining clean, organized environments. Highly reliable team player with focus on delivering quality results and adapting to changing needs. Strong communication skills and positive attitude ensure consistent, high-quality service. With this all under my belt, I am eager to learn and experience more whilst bringing a positive outcomes to your business.

Overview

4
4
years of professional experience

Work History

Cafe Worker

Mojo Cafe, Newmarket
11.2023 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Developed strong barista skills in producing coffee
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
  • Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Have developed skills in opening and closing the cafe. Which includes all of the procedures necessary in doing so.

Cafe Worker

Fuzzy Duck Cafe
04.2022 - 06.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.

McDonald's Crew Member

McDonalds, Chermisde
12.2021 - 03.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.

Shell Petol Station Worker

Father (Gerry Di Lucchio) - PRIOR FAMILY BUISNESS
01.2021 - 10.2021
  • Participated in regular training sessions and workshops to stay updated on industry best practices, safety regulations, and customer service techniques.
  • Played an integral role in successful station events or promotions by assisting with planning, setup, and execution of activities designed to attract new passengers or improve overall travel experiences for existing customers.
  • Monitored platform activity during peak hours to ensure smooth passenger flow while maintaining safety standards on platforms at all times.
  • Enhanced customer satisfaction by providing prompt, courteous service and addressing concerns promptly.
  • Dealt with cash payments and developed cashier skills
  • Restocked items within the station to make sure it was constantly full and up to date

Education

Bachelor of Advanced Science (Honours) - Science

University of Queensland
Brisbane, QLD

No Degree -

Marist College Ashgrove (Highschool)
Ashgrove, Brisbane
11-2024

Skills

  • Customer service
  • Cleanliness and hygiene
  • Flexible schedule
  • Espresso machine operation
  • Teamwork and collaboration
  • Safe food handling
  • Food safety
  • Cash handling proficiency
  • Menu memorization
  • Issue resolution
  • Food preparation
  • Beverage crafting
  • Product knowledge

Accomplishments

  • Achieved 8 Headmaster awards from grade 9-12. This award requires you to have achieved A's in all areas of behaviour, punctuality and, grooming.
  • Assigned and given the honour to be the culture captain for my house group out of the eight within the school.
  • I am the dux of the design subject from grade 9-12, whilst also upholding being the first in the school for this subject.
  • I am the regional winner for design
  • My Design work has been requested to be used within QCAA to show other students my work all through Queensland.
  • I was selected to represent and play within the top team for my school. This has then lead to me being capable and offer coaching as an old boy for my school, toward the younger boys.
  • I was awarded a Gold Optimus award in grade 12, which requires you to achieve 90% and above for all subjects

Interests

  • Volleyball (indoor and beach)
  • Gym
  • NRL
  • Football
  • Fishing
  • Reading
  • Drawing

Timeline

Cafe Worker

Mojo Cafe, Newmarket
11.2023 - Current

Cafe Worker

Fuzzy Duck Cafe
04.2022 - 06.2023

McDonald's Crew Member

McDonalds, Chermisde
12.2021 - 03.2022

Shell Petol Station Worker

Father (Gerry Di Lucchio) - PRIOR FAMILY BUISNESS
01.2021 - 10.2021

Bachelor of Advanced Science (Honours) - Science

University of Queensland

No Degree -

Marist College Ashgrove (Highschool)

Similar Profiles

CREATE PROFILE
Louie Di Lucchio