Louie Painting
Melbourne,VIC
Summary
Customer-oriented Store Manager offering over 13 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
Work History
Store Manager
ALDI Stores
Melbourne , VIC
05.2016 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Retail Management - Retail Management
MEGT
Melbourne, VICSkills
- Talent Recruitment
- Customer Service Management
- Loss Prevention
- Supply Ordering
- Project Management
- Payroll Management
- Team Development
- Employee Training
- Retail Inventory Management
- Shift Scheduling
- Exceeding KPI's
Accomplishments
- Successful roll out to the DAN ALDI region for our fresh ordering tool
- Chosen to roll out Daily routine tool Nationally
- Currently completing Executive Manager Store Operations training at ALDI
- Top 10 Ranked store on Region Balance Scorecard for 5 years
References
References available upon request.
Timeline
Store Manager
ALDI Stores
05.2016 - Current
Retail Management - Retail Management
MEGT
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