Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Louis Dodds

Five Dock,NSW

Summary

Enthusiastic team-worker with 3+ years of customer service experience. Guides customers to an excellent shopping experience through effective problem-solving skills and efficient customer care. Adept at multitasking in fast-paced environments to meet and exceed customer expectations. Strong communication skills and a passion for helping others, ensuring a positive and lasting impression with every interaction.

Overview

6
6
years of professional experience

Work History

Fast Food Cook

Red Rooster
04.2018 - 10.2018
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Cooked menu items according to specified instructions.
  • Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.

Nightfill Grocery Team Member

Coles
01.2021 - Current
  • Promptly responded to inquiries and requests from prospective customers.
  • Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Worked efficiently within time constraints.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

St Mary's Cathedral College
Woolloomooloo, NSW
10.2020

Bachelor of Media - Public Relations & Advertising

University of New South Wales
Kensington, NSW
12.2024

Skills

  • Deductive Reasoning
  • Speech Clarity
  • Store maintenance
  • Inventory and Stocking
  • Organization
  • Customer Service
  • Reliable and Responsible
  • Team Cooperation

Hobbies

I'm an adventurous person that has a deep interest in fitness, creativity, and exploration. My strong passion for fitness has taken me to play representative soccer when I was 15, and more recently to Thailand for two months to train Muay Thai. I strongly value the mental and physical benefits of fitness, constantly seeking new challenges to push my limits - which translates into both my work mentality and ethic. I am always looking for new ways to learn, and discover new aspects of myself and the world around me. My creative pursuits, such as media creation and advertising, allow me to express my unique perspective and engage with others on a deeper level. This curiosity and drive for exploration extend to all aspects of my life, pushing me to seek out new opportunities for growth and development.

Timeline

Nightfill Grocery Team Member

Coles
01.2021 - Current

Fast Food Cook

Red Rooster
04.2018 - 10.2018

High School Diploma -

St Mary's Cathedral College

Bachelor of Media - Public Relations & Advertising

University of New South Wales
Louis Dodds