Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Louis Haaf

Louis Haaf

Melbourne,VIC

Summary

Dynamic server with proven expertise at Joe Molese 117, excelling in customer service and team collaboration. Trained new staff, optimized order processing, and enhanced guest experiences through effective suggestions and menu promotion. Committed to achieving operational excellence and fostering a positive dining atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Joe Molese 117
Heidelberg, Germany
10.2024 - 03.2025
  • Trained new employees on restaurant procedures and responsibilities.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Stocked service areas with supplies during slow periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server/Barista

Coffee Fellows
Heidelberg, Germany
06.2023 - 04.2024
  • Assisted in training new servers.
  • Stocked service areas with supplies during slow periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared food orders, such as sandwiches, salads, and beverages.

Education

High School Diploma -

Hölderlin Gymnasium Heidelberg
Heidelberg, Germany
07-2024

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Order processing
  • Foreign language proficiency
  • Beverage preparation
  • Food preparation
  • Opening and closing duties
  • Ingredient restocking

Certification

  • VIC-RSA

Languages

English
Full Professional
German
Native/ Bilingual
French
Limited

Affiliations

  • Basketball
  • Fashion Design
  • Music Production

References

References available upon request.

Timeline

Server

Joe Molese 117
10.2024 - 03.2025

Server/Barista

Coffee Fellows
06.2023 - 04.2024

High School Diploma -

Hölderlin Gymnasium Heidelberg

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Louis Haaf