Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Louis Lunn

Glen Iris,VIC

Summary

Dedicated and versatile professional with a proven track record in various customer-facing roles. From excelling as a bartender, providing exceptional service and creating memorable experiences for patrons, to delivering top-notch customer service in a fast-paced supermarket environment, I have honed my interpersonal and communication skills. Additionally, my experience as a cellar hand and insulation installer has equipped me with hands-on technical expertise and a keen attention to detail. With a strong foundation in front-of-house operations, coupled with a background in manual labor and attention to quality craftsmanship, I am adept at adapting to diverse environments and thriving in dynamic work settings. Seeking to leverage my multifaceted skill set and unwavering dedication to excellence in a new opportunity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FOH / Bartender (Leonie Upstairs)

Tsunagu
10.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Insulation Installer

Rapid Insulation
10.2022 - 03.2023
  • Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
  • Worked with variety of insulation material types in residential and commercial settings.
  • Collaborated with construction teams to ensure timely completion of insulation projects.

Winery Hand

Yering Station/ DiGiorgio
01.2017 - 03.2022
  • Performed routine equipment maintenance to ensure reliability and longevity of machinery used in the winery process.
  • Enhanced winery production by meticulously pruning and training grapevines.
  • Supported the winemaking team in achieving desired production schedules by assisting with equipment setup, breakdown, and thorough sanitation procedures.
  • Assisted with grape processing at harvest time, ensuring high-quality raw materials for wine production.

Section Waiter (Society)

Lucas Group
02.2021 - 02.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to increased overall revenue through upselling menu items and promoting daily specials.
  • Promoted a positive team environment by collaborating closely with colleagues to manage workload efficiently.
  • Managed table sections efficiently, ensuring timely food delivery and accurate order placements.

Customer Service Cashier

Coles Supermarket
03.2017 - 07.2020
  • Processed customer orders and accurately handled payment transactions.
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
  • Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.

Education

Bachelor of Project Management - Construction

RMIT University
Melbourne, VIC
11.2025

High School Diploma -

Camberwell High School
Canterbury, VIC
10.2020

Skills

  • Worksite safety

  • Customer Service

  • Highly reliable

  • Time Management

  • Attentive towards details

  • Ability to work long hours

  • Communication

  • Bi-Lingual (Japanese, English)

  • Problem-Solving

  • Efficient

Certification

  • RSA (Responsible service of alcohol)
  • White Card (Prepare to work safely in the construction industry)

Languages

English
Native or Bilingual
Japanese
Professional Working

Timeline

FOH / Bartender (Leonie Upstairs)

Tsunagu
10.2022 - Current

Insulation Installer

Rapid Insulation
10.2022 - 03.2023

Section Waiter (Society)

Lucas Group
02.2021 - 02.2022

Customer Service Cashier

Coles Supermarket
03.2017 - 07.2020

Winery Hand

Yering Station/ DiGiorgio
01.2017 - 03.2022

Bachelor of Project Management - Construction

RMIT University

High School Diploma -

Camberwell High School

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Louis Lunn