Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LOUISA MAE ESPENILLA

Como,Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Asisstant in Nursing

Aegis Aged Care
Como, WA
06.2025 - Current
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.
  • Encouraged clients to participate in social activities within their community.
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Provided emotional support to elderly clients and their families.

Assistant

Lightning Laundry
Kardinya, Australia
03.2023 - Current
  • Assisted customers with inquiries, provided pickup and delivery services, and resolved any issues promptly.
  • Maintained accurate records of laundry orders, tracking items from drop-off to pick-up, and ensuring no items were lost or misplaced.
  • Managed inventory of laundry supplies, ensuring adequate stock levels
  • Organized and maintained filing systems for documents and records.

Record Retrieval Specialist

iCopy Legal Subpoena Service Record
Carlisle, Australia
02.2023 - 03.2023
  • Procure medical documents and records about a patient’s health care by submitting relative documents and doing a follow-up call.
  • Obtained medical records from health care providers, such as a physician's office or hospital, and then performing data entry services to place the relevant information in a secure database.
  • Manage related client issue by communicating with the involved facility or provider.

Appointment Setter

Urban Capital Alliance
Atlanta, USA
10.2019 - 11.2019
  • Contact leads, often on cold calls, from a list to gauge the interest of the potential client.
  • Respond with the prospect with their preliminary questions and determine how interested they may be in the company’s service.
  • Encourage the potential client to schedule an appointment, in person or by phone with someone from the sales team who will finalize the sale.

Corporate Secretary

Denson Realty Corporation
Calamba, PH
06.2018 - 07.2019
  • Preparing and filing Contract of Lease for new prospective and current clients who would like to extend their lease.
  • Manage client complaints and assist them with the best solution available.
  • Maintained and built relationships with the clients and contractor and providing exceptional customer service.

Education

Masters of Accounting -

Kaplan Business School
Perth City, WA, Australia
08-2025

Graduate Certificate Business Administration -

Kaplan Business School
Perth City, WA, Australia
02.2024

Certificate III Individual Support (Ageing, Home And Community) -

Australian Professional Skills Institute
Perth City, WA, Australia
07.2023

Business Administration Major in Marketing Management -

Laguna College of Business And Arts
Calamba City, Laguna, PH
06.2018

Skills

  • Effective cross-functional communicator
  • Strong Organisational Skill
  • Above-average customer service skills
  • Ability to work both alone and in a team
  • Computer Literate
  • Self-Motivated
  • Leadership Skills
  • Dedicated and hardworking individual
  • Can easily adapt to a fast-changing environment
  • Above-Average Microsoft Excel skills
  • Data entry
  • Data reconciliation

References

Available upon request.

Timeline

Asisstant in Nursing

Aegis Aged Care
06.2025 - Current

Assistant

Lightning Laundry
03.2023 - Current

Record Retrieval Specialist

iCopy Legal Subpoena Service Record
02.2023 - 03.2023

Appointment Setter

Urban Capital Alliance
10.2019 - 11.2019

Corporate Secretary

Denson Realty Corporation
06.2018 - 07.2019

Masters of Accounting -

Kaplan Business School

Graduate Certificate Business Administration -

Kaplan Business School

Certificate III Individual Support (Ageing, Home And Community) -

Australian Professional Skills Institute

Business Administration Major in Marketing Management -

Laguna College of Business And Arts

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LOUISA MAE ESPENILLA