Louisa Klemmt
Salisbury,Queensland
Summary
As an organized and results-oriented undergraduate of Urban and Environmental Planning, I hope to integrate my studies into the transition to a professional internship role at Urbis.
I am currently undertaking my third year of study, commencing my honours program this year. With the hopes of securing a student-internship within the Urbis program for 2024, I intend on gaining valuable industry experience and the opportunity to contribute to the sustainable future of tomorrows cities.
Having embarked on a variety of real-world strategic issues within my degree with a consistent 5.5 GPA, I have developed meaningful skills that allow me to leverage data-driven insights and implement proactive solutions. As an aspiring urban planner and active committee member of my student association, I possesses strong communication, fresh ideas, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Social Media/Clinic Coordinator
Australian Skin Clinics
09.2022 - Current
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Increased customer engagement through social media.
- Tracked and analyzed social media and online marketing initiatives.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Receptionist
Australian Skin Clinics
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Barista
Starbucks
04.2020 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise.
Hospitality Worker
McDonald's Restaurant
03.2019 - 04.2020
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Education
Bachelor of Urban And Environmental Planning - Urban Planning
Griffith University
Brisbane, QLD11.2024
High School Diploma -
MacGregor State High School
MacGregor, QLD12.2020
Skills
- Land Use Planning
- Project Feasibility Studies
- Data Analysis
- Microsoft Office (Word, Excel, PowerPoint)
- Codes and Zoning
- Urban Planning
- Urban Sustainability
- Urban Ecology
- Site Analysis
- Desktop Data Analysis (Rstudio, GIS)
Additional Information
Planning and Environment Griffith Students (Griffith Student Association)
Newsletter Editor, January 2022 - January 2023
Social Media & Event Coordinator, January 2023 - Current.
Student Mentor (Griffith Student Association)
January 2023 - Current.
Griffith Honours Society
July 2023 - Current
Timeline
Social Media/Clinic Coordinator
Australian Skin Clinics
09.2022 - Current
Receptionist
Australian Skin Clinics
09.2022 - Current
Barista
Starbucks
04.2020 - 09.2022
Hospitality Worker
McDonald's Restaurant
03.2019 - 04.2020
Bachelor of Urban And Environmental Planning - Urban Planning
Griffith University
High School Diploma -
MacGregor State High School
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