Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Louisa Otieno

Adelaide

Summary

I am a psychology graduate and experienced support worker with a strong interest in Positive Behaviour support and improving quality of life for vulnerable individuals. I bring a calm, compassionate presence and a natural ability to build trust and rapport with clients of all ages. My background includes child and youth work, disability care and aged care where I have supported people with a range of complex needs. I’m someone who values personal growth and is always looking to learn, reflect and make a meaningful impact through my work.

Overview

6
6
years of professional experience

Work History

Casual Child and youth worker

Edmen community staffing solutions
06.2022 - Current
  • Supported young people in residential care with daily routines, emotional regulation, and independent living skills
  • Prepared meals, assisted with hygiene, and transported clients to appointments and community activities
  • Used trauma-informed and person-centered approaches to build rapport and provide a safe, supportive environment
  • Recorded incident reports and progress notes with accuracy and professionalism.

Disability Support worker (Casual)

SACARE
06.2022 - 06.2024
  • Provided individualised support to clients with varying levels of physical and psychosocial disability.
  • Assisted with personal care, meal prep and medication prompts while promoting independence.
  • Maintained accurate documentation and upheld high standards of client dignity and respect.
  • Built strong client relationships and provided emotional and social support in both home and community settings.

Disability support worker

BET Group global
06.2020 - 07.2022
  • Supported NDIS participants with personal care, social inclusion, and goal-setting activities.
  • Delivered services in line with behavior support plans and client preferences.
  • Collaborated with families and allied professionals to provide consistent, holistic care.
  • Promoted autonomy and safety within home environments through active support.

Personal Care worker

Estia Health
12.2019 - 10.2021
  • Delivered respectful and dignified care to elderly residents in a residential aged care facility.
  • Assisted with personal hygiene, mobility, and medication support.
  • Maintained hygiene records, incident reports and bowel/ fluid charts.
  • Created moments of joy through companionship, music and daily conversations.

Student Placement (Personal Care Worker)

Oaks On Sussex
07.2019 - 10.2019
  • Completed placement as part of Cert III individual Support training.
  • Supported residents with hygiene, meal prep and transportation needs.
  • Gained foundational skills in documentation safety and community integration
  • Engaged residents in meaningful social interactions and outings.

Education

Bachelor of psychology -

University of South Australia (UNISA)
Adelaide, SA
01.2023

Diploma of arts - Psychological science

SAIBT / University of South Australia
Adelaide, SA

Certificate III in Individual support - Disability

SMP Training
Adelaide, SA

Skills

  • Positive behaviour support principles
  • Trauma informed care
  • Cultural awareness and sensitivity
  • Independent Living Support
  • Emotional regulation support
  • Time management and flexibility
  • Client- centred approach
  • Behaviour and Progress Documentation

Referees

Name: Samuel Burleigh

Position: Support coordinator /lifestyle support worker

Institution: SACARE

Tel: 0412646368

Email: sam.e.burleigh@gmail.com


Name: Catherine Nicole Jones

Position: Senior support worker/support coordinator

Institution: BET Group global

Tel: 0401643886

Email: Jonesk06@outlook.com

Timeline

Casual Child and youth worker

Edmen community staffing solutions
06.2022 - Current

Disability Support worker (Casual)

SACARE
06.2022 - 06.2024

Disability support worker

BET Group global
06.2020 - 07.2022

Personal Care worker

Estia Health
12.2019 - 10.2021

Student Placement (Personal Care Worker)

Oaks On Sussex
07.2019 - 10.2019

Diploma of arts - Psychological science

SAIBT / University of South Australia

Certificate III in Individual support - Disability

SMP Training

Bachelor of psychology -

University of South Australia (UNISA)

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Louisa Otieno