Louisa Thaiday
Cairns North
Summary
Dependable Torres Strait Islander with a commitment to excellence in customer service and teamwork. Proven ability to multitask and manage time effectively in diverse environments. Experienced in manual labor and equipment operation, ensuring safety and organization in all tasks. Eager to contribute skills and a strong work ethic to a dynamic team.
Overview
19
19
years of professional experience
Work History
Certificate II in Civil Construction Course
CAREY TRAINING
04.2019 - 06.2019
- Company Overview: Certificate II in Civil Construction Course 8wks - RII20715. Osborne Park (theory) & Beananging Kwurrt Institute (practical)
- Plan and organise work
- Carry out measurements and calculations
- Identify locate and protect underground services
- Read and interpret plans and job specifications
- Operate a Skid steer loader - prestart, refuel and clean down at the end of the day.
- Certificate II in Civil Construction Course 8wks - RII20715. Osborne Park (theory) & Beananging Kwurrt Institute (practical)
Voluntary Work
Salvos Retail Store
Port Kennedy
11.2018 - 03.2019
- Company Overview: Voluntary Work
- Customer Service
- Sorting goods for sale
- Hanging clothes
- Stocking shelves
- Tagging saleable items
- Store display
- General Housekeeping
- Cash register operations
- Cleaning
- Cash Handling
- Voluntary Work
Dump Truck Operator
Tropicana Gold Mine
WA
09.2014 - 08.2017
- Pre-start – Dayshift/Nightshift
- Take 5’s for each task
- Follow Safe Traffic Control Operations
- Use positive communication on 2way radios
- Clean inside & outside windows at the end of our shift
Traffic Control
NRW Civil & Mining
Tom Price
01.2010 - 01.2014
- Company Overview: Western Turner Syncline
- Direct traffic in a safe manner
- Follow Safe Traffic Control Operations
- Pre-start Inspection - Dayshift & Nightshift
- Clean solar panels, boom gates & signs on a daily basis
- Western Turner Syncline
Administration Assistant
NRW
Perth
01.2010 - 12.2010
- Company Overview: Perth Office
- Data Entry, scanning, photocopying & sorting documents.
- Perth Office
Traffic Control
NRW
01.2008 - 12.2009
- Set up and maintain signage as per legislation
- Direct traffic in a safe manner
- Follow Workplace Health & Safety Procedures
Cleaner
Nintiringanyi Cultural Training Centre
Cairns
01.2005 - 12.2006
- Moved furniture, equipment or supplies manually or with hand trucks.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Serviced, cleaned and restocked restrooms.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Administrative Assistant
Nintiringanyi Cultural Training Centre
Cairns
01.2005 - 12.2005
- Complete Monthly Reports for Dept of Education & Training
- Handled incoming calls and directed callers to appropriate department or employee.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Room Attendant
Sunshine Tower Hotel
Cairns
01.2000 - 12.2005
- Clean hotel rooms with attention to detail
- Mini bar – monitor stock levels, clean public areas, laundry duties
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Sorted and counted linens and organized in storage areas.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Managed linen cart by keeping neat and organized.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Folded laundry items such as sheets and towels according to established standards.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Communicated with maintenance team on damages to repair.
- Cleaned and returned vacant rooms to occupant-ready status.
Education
Certificate II - Civil Construction Course
CAREY TRAINING
Osborne Park06.2019
Certificate II - Drilling – Mineral Exploration
Australasian Drilling Institute
Cairns, QLD01.2008
Statement of Attainment - Apply First Aid
Australasian Drilling Institute
Cairns, QLD01-2008
Certificate II - Metalliferous Mining Operations - Processing
Australasian Drilling Institute
Cairns, QLD01-2008
Certificate II - Retail Operations
Cairns Retail Training Centre
Cairns, QLD06-2006
Skills
- Data entry and transcription
- Typing proficiency
- Document management
- Customer service and support
- Monthly report preparation
- Microsoft Office Suite
- Spreadsheet management
- Presentation skills
- Inventory monitoring
- Event setup and preparation
- Order taking and food service
- Cooking and food preparation
- Attention to detail
Hobbies and Interests
- Fishing
- Swimming
- Playing basketball
- Going to the movies
- Spending time with family & friends
References
- Janette Bullock, Supervisor, North Midlands Project Incorporated, 0477 424 797
- Nathan Barcello, Trainer & Assessor, Carey Training, 0418 886 673
- George Miles, Trainer & Assessor, Carey Training, 0448 143 351, 08 9249 8778, gmiles@careytraining.com
- Brodie Hall, Supervisor, Salvos Store - Port Kennedy, 0439 614 076
- Jimi Tenana, Supervisor, Salvos Store - Port Kennedy, 0402 646 877
- Craig Gerdes, Supervisor, Macmahon, Tropicana Gold Mine, 0466 536 046
- Clarence Major, Supervisor, Macmahon, Tropicana Gold Mine, (08) 9265 2525
- Shane Gordon, Mining Superintendent, NRW, Western Turner Syncline, Tom Price WA, 0459 106 869
- Lester Filbay, Trainer & Assessor, NRW Civil & Mining, 0408 936 557
Skills
Data Entry, Touch Typing, Photocopying, Scanning, Transcribing, Customer Service, Prepare Monthly Reports, Microsoft Word, Excel, Power Point, Filing of general office documentation, Customer service, Cash handling, Merchandising stock, Cleaning of Hotel rooms with attention to detail, Public Areas, Monitor stock on mini bar trolley and in hotel rooms, Monitor stock in store room, pantry & cold room areas, Prepare & set up venue for Training and Conferences, Taking customer orders, Cooking, Food preparation
Affiliations
- Enjoys going fishing, swimming with family and friends
- Enjoys a good game of Basketball, but also likes to watch the NBA Games on the sports channel
- Going to the beaches for family outings, events etc.
Timeline
Certificate II in Civil Construction Course
CAREY TRAINING
04.2019 - 06.2019
Voluntary Work
Salvos Retail Store
11.2018 - 03.2019
Dump Truck Operator
Tropicana Gold Mine
09.2014 - 08.2017
Traffic Control
NRW Civil & Mining
01.2010 - 01.2014
Administration Assistant
NRW
01.2010 - 12.2010
Traffic Control
NRW
01.2008 - 12.2009
Cleaner
Nintiringanyi Cultural Training Centre
01.2005 - 12.2006
Administrative Assistant
Nintiringanyi Cultural Training Centre
01.2005 - 12.2005
Room Attendant
Sunshine Tower Hotel
01.2000 - 12.2005
Certificate II - Civil Construction Course
CAREY TRAINING
Certificate II - Drilling – Mineral Exploration
Australasian Drilling Institute
Statement of Attainment - Apply First Aid
Australasian Drilling Institute
Certificate II - Metalliferous Mining Operations - Processing
Australasian Drilling Institute
Certificate II - Retail Operations
Cairns Retail Training Centre
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