Louisa Thaiday
Cairns North,Australia
Summary
I am a Torres Strait Islander who is reliable, hardworking, punctual, honest, and a friendly individual who enjoys working in a safe environment and being part of a team, but also has a willingness to learn.
Overview
23
23
years of professional experience
Work History
Retail Assistant
Kmart Australia
11.2021 - 06.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Supported team members during peak hours to ensure smooth store operations.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Environmental Services Attendant
Ramsay Health Care
10.2021 - 01.2022
- Maintained a high level of cleanliness in facilities, contributing to a healthy and safe environment for all occupants.
- Participated in regular safety training sessions to ensure adherence to health standards while performing job duties effectively.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned elevators, glass, and planters in public areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Water Cart Operator
Cardinal Contractors Pty Ltd
05.2020 - 05.2020
- Pre start on day shift
- Use of two way radio
- Fill up at the stand pipe
- Water the haul roads & ramps
- Clean out the cab at the end of shift
Data Entry and Proofreading
North Midlands Project Incorporated
09.2019 - 03.2020
- Company Overview: Volunteer
- Data Entry and Proofreading of Historical Records to ensure accuracy
- Transcribing Historical Records for future research for public use
- Volunteer
- Demonstrated respect, friendliness and willingness to help wherever needed.
Dump Truck Operator
Tropicana Gold Mine
09.2014 - 08.2017
- Company Overview: Camp - Tropicana Village (YOORDUNAL as known by local Aboriginal Elders)
- Operated 777’s, 785’s & 793 Dump Trucks
- Pre start – Day shift and Night shift
- Camp - Tropicana Village (YOORDUNAL as known by local Aboriginal Elders)
- Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
- Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
- Streamlined communication with dispatchers, receiving job instructions and route updates in a timely manner.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Traffic Control
NRW Civil & Mining
01.2010 - 01.2014
- Company Overview: Western Turner Syncline – Tom Price WA
- Clean solar panels, boom gates & signs on a daily basis
- Western Turner Syncline – Tom Price WA
- Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.
- Conducted routine maintenance checks on traffic control devices to manage wear and tear.
- Completed daily equipment inspections, ensuring optimal performance of all traffic control tools.
- Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
Cleaner
Cleaner – Power of the Spirit Fellowship
01.2005 - 01.2006
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
Administrative Assistant
Administrative Assistant – Nintiranganyi Cultural Training Centre
03.2005 - 05.2005
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
Room Attendant
Room Attendant – Sunshine Tower Hotel
01.2000 - 01.2005
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
- Increased guest satisfaction, promptly responded to requests for extra towels, pillows, and other amenities.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
Certificate II in Business - partial completion
Certificate II in Retail Operations - partial completion
Certificate of Retail - undefined
Statement of Attainment - Apply First Aid – HLTFA301B
Certificate II in Metalliferous Mining Operations - Processing
Elite Earthmoving Training Services
Dimbulah QLD 4872Certificate II in Civil Construction - RII20715
CAREY TRAINING
06.2019
Certificate II in Drilling - Mineral Exploration (DRT 20503)
Cairns, Qld01.2008
Certificate of Business - Business Administration
Cairns College of TAFE
Cairns, QLD04-1994
No Degree - Business Administration
Cairns Business Centre
Cairns, QLD01.1993
High School Diploma -
Cairns State High School
Cairns, QLD12-1990
High School Diploma -
Cairns State High School
Cairns, QLD11-1988
Skills
- Customer service
- Cash register operation
- Cash handling accuracy
- Reliable and responsible
- Patience and empathy
References
- Stacey Ammenhauser, Kmart Store Operations Manager, Kmart Australia, Tel: (07) 40 4299 8300
- Tammie Woodfield, Environmental Attendant Manager, Cairns Private Hospital, (07) 40525 266, woodfield@ramsayhealth.com.au
- Brad Pratt, Supervisor, Cardinal Contractors, Mobile: 0437 166 016
- Clarence Major (Jacko), Macmahon, Supervisor, Tel: (08) 9265 2525
- Lindsay Tann, Caring Mining, Indigenous Mentor, Mobile: 0459344253
- Lester Filbay, Supervisor, NRW Power Up Program - Trainer/Mentor Mobile: 0408 936 557
Hobbies and Interests
- Fishing
- Playing & watching Basketball
- Going to the movies
- Spending time with family & friends
Skills
Customer Service – meet clients, deal with enquiries, Prepare Monthly Reports, Microsoft Word, Excel, Power Point, Filing, Sorting, Photocopying, Scanning, Data entry – work invoices, receipts, account payable in Finance Dept, General housekeeping, Customer service, Cash handling, Merchandising stock, General housekeeping, Cleaning of Hotel rooms with attention to detail, Public Areas / Monitor stock on mini bar trolley and in hotel rooms, Monitor stock in store room, pantry & cold room areas, Prepare & set up venue for Training and Conferences, Taking customer orders, cooking, food preparation, Weekly shopping
Timeline
Retail Assistant
Kmart Australia
11.2021 - 06.2022
Environmental Services Attendant
Ramsay Health Care
10.2021 - 01.2022
Water Cart Operator
Cardinal Contractors Pty Ltd
05.2020 - 05.2020
Data Entry and Proofreading
North Midlands Project Incorporated
09.2019 - 03.2020
Dump Truck Operator
Tropicana Gold Mine
09.2014 - 08.2017
Traffic Control
NRW Civil & Mining
01.2010 - 01.2014
Administrative Assistant
Administrative Assistant – Nintiranganyi Cultural Training Centre
03.2005 - 05.2005
Cleaner
Cleaner – Power of the Spirit Fellowship
01.2005 - 01.2006
Room Attendant
Room Attendant – Sunshine Tower Hotel
01.2000 - 01.2005
Certificate II in Business - partial completion
Certificate II in Retail Operations - partial completion
Certificate of Retail - undefined
Statement of Attainment - Apply First Aid – HLTFA301B
Certificate II in Metalliferous Mining Operations - Processing
Elite Earthmoving Training Services
Certificate II in Civil Construction - RII20715
CAREY TRAINING
Certificate II in Drilling - Mineral Exploration (DRT 20503)
Certificate of Business - Business Administration
Cairns College of TAFE
No Degree - Business Administration
Cairns Business Centre
High School Diploma -
Cairns State High School
High School Diploma -
Cairns State High School
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