Louise Abbott
Alice Springs,NT
Summary
Dynamic professional with extensive experience at MYVOICE, excelling in health and safety compliance and customer service. Proven ability to enhance operational efficiency through effective cleaning procedures and equipment maintenance. Recognized for building strong relationships with clients while ensuring adherence to health regulations and delivering compassionate care.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
3
3
years of professional experience
Work History
Shopkeeper
community store
Wallace Rockhole Communtiy, NT
05.2020 - 07.2023
- Ensured compliance with health and safety regulations in the workplace.
- Greeted customers upon arrival and provided assistance with selecting products.
- Maintained accurate records of sales transactions and other related activities.
- Advised customers on product features, benefits, warranties and returns policies.
- Maintained cleanliness and organization of the store, including stocking shelves and organizing displays.
- Managed daily operations such as opening and closing procedures and cash handling.
- Processed payments using cash registers and credit card machines.
- Provided customer service to answer inquiries about merchandise and services.
- Consulted with management regarding stock levels and ordering needs.
- Created price tags for items in accordance with company guidelines.
- Demonstrated knowledge of store products, services, pricing plans, promotions, payment options, return policies.
- Organized staff schedules according to business demands.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Cleaning
MYVOICE
Alice Springs, NT
05.2021 - 11.2021
- Performed regular maintenance and cleaning of bindery equipment.
- Ensured proper use of cleaning materials and equipment.
- Maintained and organized cleaning supplies stock.
- Created standard operating procedures for routine cleaning processes.
- Using appropriate cleaning products for different surfaces.
- Restocked and checked cleanliness of restrooms to complete minor cleaning duties missed by cleaning crew.
- Managed data cleaning and quality evaluations.
- Followed safety protocols while operating cleaning equipment.
- Stocked paper products and cleaning supplies.
- Assisted with deep cleaning projects such as shampooing carpets or steam-cleaning upholstery.
- Monitored cleaning methods for adherence to sanitation requirements.
- Cleaned machine parts with approved cleaning agents.
- Maintained cleaning equipment in good working condition.
- Cleaning interior windows with glass cleaner.
- Kept track of cleaning supplies inventory levels.
- Moved heavy furniture for deep cleaning purposes.
- Performed routine maintenance and cleaning on machinery.
- Scrubbed tile surfaces with appropriate cleaning solutions.
- Sanitize all surfaces using proper cleaning solutions.
- Cleaned up spills promptly using appropriate cleaning solutions.
- Stored cleaning materials properly after use.
Aged Care Worker
MYVOICE
Alice Springs, NT
03.2021 - 11.2021
- Organised and monitored medication schedules for elderly clients.
- Provided companionship and emotional support to elderly clients.
- Prepared meals according to prescribed diets and nutrition plans.
- Coordinated transportation services for medical appointments.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Collaborated with family members to ensure that all client needs were met.
- Responded quickly to emergency situations involving elderly clients.
- Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
- Assessed the physical condition of elderly patients during routine check-ups.
- Provided recreational activities such as games, reading materials, music and outdoor walks.
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted with meal planning to meet nutritional plans.
- Followed safe lifting and transferring techniques to transport residents.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Education
Some College (No Degree) -
ST Phillip's College
Alice SpringsSkills
- Health and safety compliance
- Cleaning procedures
- Safety compliance
- Customer service
- Health regulations
- Equipment maintenance
- Health and safety regulations
- mopping and sweeping
Accomplishments
- Certificate for hairdressing
- Certificate for Food Tech
Timeline
Cleaning
MYVOICE
05.2021 - 11.2021
Aged Care Worker
MYVOICE
03.2021 - 11.2021
Shopkeeper
community store
05.2020 - 07.2023
Some College (No Degree) -
ST Phillip's College