Louise Benedict
Melton,Vic
Summary
Proven Operations Manager with a track record of empowering teams and enhancing performance outcomes at Melbourne Furniture Installers. Skilled in project management and power tools, with a keen eye for detail and exceptional team collaboration abilities. Demonstrated success in improving efficiency and client satisfaction through strategic planning and effective communication.
In a short period of time I grew with in my previous employer to go from an installer to project manager then finally to operations manager.
I enjoy a challenge and pride myself on customer service, building strong relationships with clients to ensure they remain reoccurring.
Overview
3
3
years of professional experience
Work History
Operations Manager
Melbourne Furniture Installers
Truganina, VIC
04.2023 - 05.2024
- Supervised staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- On-site inspections and project management.
- Installation and use of power tools (note previously an installer)
- Communicate with builders and suppliers to ensure projects are running according to timelines.
- Receive warehouse goods and ensure they are correctly stored and labelled.
- Scheduled all staff and logistics, this included allocation vehicles and trucks.
- Running of team meetings.
- Meeting with new clients and scheduling all upcoming works.
Installer
Melbourne Furniture Installers
Truganina, VIC
04.2021 - 05.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Worked my way from novice installer to running whole projects such as the Bendigo gov hub.
- Trained new staff.
- Worked closely with all other trades onsite to ensure a cohesive work place.
- Complied with all building site regulations and inductions.
- Spent several projects working away and interstate.
Education
Year 12 -
Kurunjang Secondary College
Melton, VIC2024
Skills
Competent and experienced with power tools
Ability to work within a team or independent
Great customer service and attention to detail
Embrace a challenge and career growth
Organised and punctual
Respectful not only to the customer but my colleages
Friendly
Ability to make those around me feel comfortable
Timeline
Operations Manager
Melbourne Furniture Installers
04.2023 - 05.2024
Installer
Melbourne Furniture Installers
04.2021 - 05.2024
Year 12 -
Kurunjang Secondary College