Louise Bristow
Overview
32
32
years of professional experience
Work History
Brighter Access
Tamworth
08.2025 - Current
Student
Kirana College
05.2025 - Current
- Community Services Certificate IV
Market researcher
Morbrog
02.2024 - Current
- A member of a research panel researching companies worldwide and provide feedback on products, services, and various other topics
- Completing surveys, providing honest responses ensuring I complete surveys, submit within a specified timeframe. Helping business understand consumer behaviour
- Money management – Investing money earned into other companies to ensure an increase in money received.
Online Shopping department
Woolworths Supermarket
Moree
09.2022 - 01.2024
- Picking and packing: Accurately and efficiently select and pack online customer orders.
- Order management: Ensure orders are prepared accurately, efficiently, and safely.
- Communication: Communicate with other departments regarding order status, out-of-stock items, and substitutions.
- Customer satisfaction: Contribute to a positive customer experience.
- Health and Safety: Demonstrate a positive attitude towards health and safety for yourself and others.
Store manager
Freechoice Tobaconist
Moree
07.2021 - 09.2022
- Directed and managed all aspects of store operations in a manner designed to obtain maximum sales and gross profits through effective utilization of resources and was responsible for the efficient operations of the store
- Provided superior customer service
- Prepared and balanced daily reports, deposits and maintained and balanced inventory records on back of office system
- Initialised through communications with head office the updating of order guides to keep up with trends in a town that has changing demographics due to the harvesting seasons with new residents moving in and out
- Reviewed store trends, recommended and initiated changes for maximising goals and objectives
- Completed weekly control counts for cigarettes, tobacco products and giftware
- Sent all required reports within the time frame given
- Ordered all stock on time and accurately my using knowledge of the Moree area, monitoring inventory trends to forecast sales and maintain adequate stock levels.
- Communicating with all wholesale customers and increasing the wholesale customer list and target list
- Filling wholesale orders ON TIME, accurately and building the relationship with them that Freechoice had previously lost
- Regained wholesale customers that had previously been neglected.
- Ensured all products coming in and out were properly checked to avoid any discrepancies
- Ensured compliance with Freechoice company rules, local, state and federal laws and regulations
- Comparison shop and report results weekly
- Ensured the store was clean and maintained to company standards
- Merchandised and prepared displays of giftware and all non-tobacco products
Mad Mex Restaurant
Tweed City and Pacific Fair
03.2020 - 07.2021
- Divided my working time between the two restaurants
- Oversaw daily operations, ensuring efficiency and adhered to the restaurant’s standards
- Ensured compliance with safety, WHS and other regulations.
- Maintained a clean and organised environment.
- Analysed sales trends and customer insights and identified opportunities for growth.
- Developed and implemented strategies to maximise restaurants profitability.
- Managed stock levels, and placed orders with suppliers
- Implemented and maintained inventory control systems to minimise waste.
- Hired and trained the staff
- Rosterd all staff including shift managers.
Store Manager
North Home Variety
Balo Square Moree
03.2018 - 03.2020
- Assisted and served customers
- Managed staff
- Banking and payroll
- Ordering of all stock, receiving and unpacking of all stock delivered
- Entering invoices on delivery
- Stock merchandising
- Striving to meet daily, weekly and monthly sales targets
Assistant Manager
Arrival Accommodation Services
Southport Gold Coast
01.2014 - 12.2016
- Directed and supervised reservations, reception and housekeeping activity
- Ensured all the guests were made feel welcome and thoroughly enjoyed their stay
- Oversaw the operations functions of the hotel, as per organisational chart
- Ensured full compliance with the hotels controls, policies and procedures and service standards
- Planned and organised accommodation and all hotel services
- Promoted and marketed the business
- Endeavoured to set and achieve sales and profit targets
- Recruited, trained and monitored staff
- Dealt with guest requests, complaints and comments and dealt with in the appropriate way
- Supervised maintenance and renovation Ensured safety and security was effective
Kitchen Floor Manager
Bupa Nursing home
Tugan Gold Coast
01.2012 - 12.2014
- Treating each resident equally and respectfully
- Staff management, rostering
- Preparing menus on a weekly basis
- Overseeing staff over all shifts
- Preparation and delivery of meals to each ward of the facility
- Ensuring the kitchen is well prepared for the next shift
- Maintaining OH&S and Food Safety
Housekeeping manager
Outrigger Hotel
Coolangatta, QLD
01.2010 - 12.2012
- Hiring and training staff
- Developing staff schedule
- Communicating with other department managers
- Ordering cleaning supplies and equipment
- Working with hotel guests who have specific housekeeping needs and requests
- Checking each and every room daily post cleaning to ensure housekeeping staff have complied to all hygiene and cleanliness standards
- Adhered to all security and company policies and procedures
- Reporting of all necessary repairs and/or replacements
Store Manager
MCDonalds Family Restaurant
Tamworth, NSW
01.1994 - 12.1994
- Customer service
- Supervision of 55 staff and duty managers
- Controlling labour, waste, cash, and yields whilst managing daily shifts
- Completing daily paperwork including inventories, cash sheets, drawer counts and deposits
- Ordering stock and supervising the delivery of raw products
- Daily, weekly and monthly stocktake and compilation of waste variance reports
- Crew member and Management shift schedules
- Achieving and exceeding KPI's
- Maintaining all the employee’s personal files
- Training new crew members and managers
- Interviewing and recruitment of new employees
- Completing quarterly performance reviews for all employees
- Coordinating restaurant cleaning
- Maintaining and monitoring Restaurant OH&S for all staff and customers
Timeline
Brighter Access
08.2025 - Current
Student
Kirana College
05.2025 - Current
Market researcher
Morbrog
02.2024 - Current
Online Shopping department
Woolworths Supermarket
09.2022 - 01.2024
Store manager
Freechoice Tobaconist
07.2021 - 09.2022
Mad Mex Restaurant
03.2020 - 07.2021
Store Manager
North Home Variety
03.2018 - 03.2020
Assistant Manager
Arrival Accommodation Services
01.2014 - 12.2016
Kitchen Floor Manager
Bupa Nursing home
01.2012 - 12.2014
Housekeeping manager
Outrigger Hotel
01.2010 - 12.2012
Store Manager
MCDonalds Family Restaurant
01.1994 - 12.1994