- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Photography
- Participating in fundraising events to support local charities, schools, or community projects
Louise Chilton
SYDNEY,NSW
Summary
Dynamic and results-oriented professional with extensive experience in data collection and customer engagement, notably with the Australian Bureau of Statistics. Demonstrates exceptional interpersonal skills and adaptability, excelling in building rapport across diverse populations. Proven track record in coaching and mentoring, enhancing team productivity and achieving project goals. Skilled Interviewer with exceptional patience and more than 14 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.
Overview
46
46
years of professional experience
Work History
Field Interviewer
Australian Bureau Statistics
10.2011 - Current
- Contributed significantly towards achieving project goals through consistent high-quality work performance.
- Showcased strong problem-solving abilities by addressing challenges arising during field interviews promptly and effectively.
- Built strong rapport with interviewees, fostering an environment of trust and open communication.
- Displayed excellent interpersonal skills when interacting with diverse populations during field interviews.
- Participated in regular team meetings, offering valuable input towards continuous improvement initiatives within the organization.
- Involved on panels across a wide spectrum: Health, Safety, Longitudinal Children Studies, Labour Force Statistics and collection of data from respondents. A large proportion o0f work involved travel to remote locations and city based work
Administration Support Officer
Australian Electoral Commission
07.2010 - 10.2023
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
- Casual work during election periods, involved electoral roll update, data entry of postal votes, training new temps on the casual team, and recruiting for over 2000 casual staff for election day for 4 Sydney divisions via an online recruiting system
Census Area Supervisor
Australian Bureau Statistics
04.2011 - 10.2011
- Achieved timely completion of census activities by effectively managing resources and personnel.
- Promoted a positive working environment fostering teamwork among enumerators while maintaining professional standards at all times.
- Enhanced team productivity through effective training and development of census enumerators.
- Recruited, interviewed, trained and managed 12 collectors in The Inner West Area.
Polling Place Manager
NSW Electoral Commission
03.2011 - 03.2011
- Accomplished multiple tasks within established timeframes.
- Coordinated a team of 17 staff for NSW election. Setting up, conduct voting, supervising staff, answering voter enquiries managing the count at close of poll, The role involved supervisory and time management abilities to bring people and tasks together to successfully complete the work
Administration Support
Benchmark The Practice
07.2009 - 07.2010
- Served as a key liaison between the medico firm and specialist doctors, researching to find doctors for reports for lawyer"s briefs. Involved research specialist groups throughout Australia and then find the right genre to look at the lawyers briefs.
- Meeting frequent daily deadlines for mediation and ongoing court trials and accurate attention to detail
Online Photography Tutor
The Leisure Study Group
12.1996 - 01.2010
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.
Administration Support Officer
Good Samaritan Congregational Centre
12.2008 - 07.2009
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Increased customer satisfaction through timely responses to inquiries and effective communication with clients.
- Streamlined office processes by implementing efficient filing systems and document management practices.
- Integrating 2 separate databases into one Filemaker Pro, to streamline the system and make it easier for all staff to use
Club Official Junior Coach
Balmain & District Soccer Club
03.2002 - 08.2008
- Developed young athletes skills with tailored training programs for individual progress.
- Enhanced team performance by implementing effective coaching strategies and techniques.
- Communicated regularly with parents regarding player progress, upcoming events, and any concerns that arose during the season.
- Organized practice schedules, ensuring efficient use of time and resources for optimal skill development.
- Maintained accurate records of 160 players across 12 teams via the club database
Freelance Survey Photographer
RP Data
03.2005 - 11.2006
- Delivered high-quality images of every house in a suburb under tight deadlines, demonstrating strong time management skills.
- Photographic mapping of a suburb over a week. A total of 9 photographers mapped the whole of Sydney on foot over the year
Photo & Media Assistant
Melbourne Commonwealth Games
03.2006 - 03.2006
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of project deadlines.
- Offered basic reference assistance to support information needs of the International Broadcast Media
- Dealt with confidential sensitive information working with athletes, officials and media.
- Supervised photographers and journalists at daily press conferences. Helped with Accreditation of events,
Director
The Inner City Montessori School
01.2001 - 12.2005
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Executive member to marketing and Human Resources portfolio on a private pre and primary school board
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Parent liaison for 250 students and ongoing management review of schools welfare and governance policies and practices. The role requires great empathy when dealing with pastoral care of students and involved mediation with conflict resolution groups at The Dept of Education
Scientific Photographer
CSIRO Division Molecular Science
01.1988 - 12.2001
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Collaborated with graphic designers to create visually cohesive marketing materials.
Medical Photographer
Royal North Shore Hospital NSW
01.1986 - 01.1988
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Medical Photographer
Macquarie St Eye Specialist
01.1979 - 12.1985
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked at the cutting edge of research for eye surgery.
- Photo processing and printing, presentation, Photography and graphics for teaching publications and conferences . My first role as a photographer while studying at TAFE in the evenings
Education
Diploma - Photography
TAFE NSW
Skills
- Data Entry
- Data Collection
- Typing and written communication
- Inbound and outbound calls
- Client Engagement
- Interviewing Clients
- Emotional Intelligence
- Cultural Sensitivity
- Building rapport
- Interpersonal Skills
- Coaching and Mentoring
- Self Motivation
Accomplishments
- Collaborated with product team in the development and use of PEGA when it was piloted in 2017. Resolved product issues through consumer testing.
- Supervised team of 20 casual staff during elections over a number of years and elections
Interests
Timeline
Field Interviewer
Australian Bureau Statistics
10.2011 - Current
Census Area Supervisor
Australian Bureau Statistics
04.2011 - 10.2011
Polling Place Manager
NSW Electoral Commission
03.2011 - 03.2011
Administration Support Officer
Australian Electoral Commission
07.2010 - 10.2023
Administration Support
Benchmark The Practice
07.2009 - 07.2010
Administration Support Officer
Good Samaritan Congregational Centre
12.2008 - 07.2009
Photo & Media Assistant
Melbourne Commonwealth Games
03.2006 - 03.2006
Freelance Survey Photographer
RP Data
03.2005 - 11.2006
Club Official Junior Coach
Balmain & District Soccer Club
03.2002 - 08.2008
Director
The Inner City Montessori School
01.2001 - 12.2005
Online Photography Tutor
The Leisure Study Group
12.1996 - 01.2010
Scientific Photographer
CSIRO Division Molecular Science
01.1988 - 12.2001
Medical Photographer
Royal North Shore Hospital NSW
01.1986 - 01.1988
Medical Photographer
Macquarie St Eye Specialist
01.1979 - 12.1985
Diploma - Photography
TAFE NSW
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