Louise De Vault
Sydney,NSW
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Acting Head of Retail Sales Support
HCF
Sydney, NSW
04.2024 - Current
- Managed budgeting processes related to sales operations, including forecasting future revenue streams.
- Collaborated with leadership teams across departments on initiatives that impacted overall organizational goals.
- Monitored and ensured targets were met by analyzing performance metrics.
Retail Operations Manager
HCF
Sydney, NSW
10.2022 - 04.2024
- Created and managed workflow processes to ensure efficiency in operations.
- Ensured compliance with industry regulations regarding insurance policies.
- Oversaw daily operations to ensure that all tasks were being completed according to established standards.
- Implemented changes based on feedback received from customers regarding their experiences with our services.
Regional Sales Manager
HCF
Sydney, NSW
11.2018 - 10.2022
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Created promotional campaigns to increase sales in the region.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
Area Sales Manager
Bankwest
Sydney, NSW
08.2007 - 11.2018
- Monitored performance of sales representatives against goals set by management.
- Planned, developed and implemented sales strategies in an assigned region.
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
- Monitored sales team performance and provided effective training to help each reach targets.
Education
Green Belt - Lean Six Sigma
University of Cardiff
01-2010
Advanced Diploma - Accounting
TAFE NSW
08-2008
Skills
- Sales Coaching
- Strategic Planning
- Risk Mitigation
- Sales strategy development
- Excellent communication skills
- Pipeline Management
- Sales operations
- Performance Management
Accomplishments
- Manager of the year Bankwest 2011
Certification
- Green Belt , Lean Six Sigma
Timeline
Acting Head of Retail Sales Support
HCF
04.2024 - Current
Retail Operations Manager
HCF
10.2022 - 04.2024
Regional Sales Manager
HCF
11.2018 - 10.2022
Area Sales Manager
Bankwest
08.2007 - 11.2018
Green Belt - Lean Six Sigma
University of Cardiff
Advanced Diploma - Accounting
TAFE NSW
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