Louise Dunn
Unit 2, 91 Stony Rise Rd, Stony Rise ,TAS
Summary
Dynamic professional with extensive experience in customer service and operations management, notably at (South Spreyton Store GVK4U PTY LTD Proven ability in complaint resolution and staff training, enhancing customer satisfaction. Successfully ran an online business for over six years, showcasing strong product knowledge and critical thinking skills to drive sales and operational efficiency.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
South Spreyton Store GVK4U PTY LTD
03.2023 - Current
My daily routine is
Customer service
Cash handling
Food prep
Cooking
Fuel sales
Cleaning
Stock orders
Manager of Operations
Lavish & Lush
02.2017 - 11.2022
I was the sole trader and operator of Lavish & Lush (Candle, Bath & Body products) I ran a full time online business for over 6 years. It involved testing, making & presentation of all products. All online marketing and advertising.
Shed Hand
Terrence Rattray
11.2014 - 09.2016
Grading and packing potatoes
Booking delivery schedules
Forklift driver
Education
Cressy District High School
Cressy, TASCampbell Town District High School
Campbell Town, TAS1999
Launceston College
Launceston, TASSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Payment processing
- Customer satisfaction measurement
- Product knowledge
- Order processing
- Staff training
- Quality control
- Product sales
- Order fulfillment
- Store maintenance
- Account management
- Stock management
- Delivery scheduling
- Food Handling
- Cooking
Timeline
Customer Service Representative
South Spreyton Store GVK4U PTY LTD
03.2023 - Current
Manager of Operations
Lavish & Lush
02.2017 - 11.2022
Shed Hand
Terrence Rattray
11.2014 - 09.2016
Cressy District High School
Campbell Town District High School
Launceston College
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