Louise Farrawell

• Led daily operations to enhance customer service and store efficiency.
• Developed training programs for staff to improve product knowledge and service standards.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Analyzed sales trends to adjust merchandising strategies and maximize revenue opportunities.

• Developed and implemented operational procedures for inventory management, ensuring efficient stock control.
• Trained and mentored staff on customer service protocols, enhancing team performance and client satisfaction.
• Oversaw daily operations, optimizing workflow to improve service delivery and reduce wait times.
• Established supplier relationships, negotiating contracts to secure high-quality ingredients at competitive prices.

Accurately completed cash register transactions, Adhered to all store retail procedures and policies, maintained front of house cleaning standards, represented the store as an ambassador in a positive and professional manner, serviced multiple customers simultaneously in a stressful environment, watched for, recognised and prevented security risks.