Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Louise Hakaraia

Lake Heights,NSW
Louise Hakaraia

Summary

Personable Front Desk Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable medical office professional offers 15 years of experience working in busy settings with high patient volumes. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhancing office operations by staying on top of patient and staff needs. Experience electronic record keeping and insurance documents.

Overview

16
years of professional experience

Work History

Corrimal Healthcare Centre

Medical Receptionist
01.2012 - Current

Job overview

Towradgi Medical Centre

Medical Receptionist
03.2008 - 01.2012

Job overview

Education

Wollongong Tafe
Wollongong, NSW

from Statement In Communication Skills

University Overview

Quest Employment & Training
Wollongong, NSW

from Certificate For MYOB With GST

University Overview

Wollongong Tafe
Wollongong, NSW

from Certificate III In Administration

University Overview

Wollongong Tafe
Wollongong, NSW

from Certificate III In Business ( Medical Admin)

University Overview

Skills

  • Office Coordination
  • Patient Referral
  • Data Entry Software
  • Message and Report Transcription
  • HIPPA Guidelines
  • Front Desk Operations
  • Records Management
  • Cash Handling
  • Critical Thinking
  • Order Purchasing
  • Patients Callbacks
  • Organisation and Time Management
  • Invoice Preparation
  • CPR Certified
  • Patient Billing
  • Telephone Etiquette
  • Records Maintenance
  • Medical Report Preparation
  • Workers Compensation
  • Records Maintenance
  • Collaboration and Team Work
  • Appointment Scheduling
  • Electronic Medical Record
  • Telephonic Triage

Additional Information

Additional Information
  • Up to date with Covid Vaccinations
  • Current CPR and First Aid Certificate


Referees


Vicki Sutton

0413 516 643


Maria Brightling

0409 229 785

Timeline

Medical Receptionist
Corrimal Healthcare Centre
01.2012 - Current
Medical Receptionist
Towradgi Medical Centre
03.2008 - 01.2012
Wollongong Tafe
from Statement In Communication Skills
Quest Employment & Training
from Certificate For MYOB With GST
Wollongong Tafe
from Certificate III In Administration
Wollongong Tafe
from Certificate III In Business ( Medical Admin)
Louise Hakaraia