Louise Kelly

• Research, source and acquire a suitable house site for multiple dwellings in Port Macquarie
• Obtain approval for a secondary dwelling through associated government and regulatory bodies
• Apply for an owner builders licence including a compulsory white card
• Managed day-to-day organisation operations involving communication, forward planning for multiple interacting situations requiring complex problem solving
• assessing build requirements, budgeting, sourcing and scheduling deliveries and multiple trades
• designing house in conjunction with the architect and engineer
• researching trades, requesting and awarding quotes
• maintaining a safe and productive work site
• liaising with build cert and council to meet compliance requirements
• constantly assess, problem solve and adjust approaches as required

• Established a commercial cattle farming enterprise with husband on the family farm
• researched and implemented regenerative farming methodology
• proactive in assessing a vast amount of data to discern best approaches in the area of animal breeding, trading, buying and selling and landcare
• attended a compliance and governance 2 day workshop
• managed the accounts under a trust structure
• facilitated the successful multi title subdivision and sale of the farm, involving

-considerable research, negotiations with surveyors, earthwork and other contractors,

-establishing outcome pathways, procedures and compliance with regulatory bodies such as council, ausnet, telstra, solicitors and titles office

-mediation with sometimes hostile neighbours for mutually beneficial outcomes

-developing a media campaign and privately negotiating the sale of 7 titles welcoming new farming families to the area

• Interacted well with customers to build connections and nurture relationships.
• Consulted with customers to assess needs and propose optimal solutions.
• Developed and delivered tailored programmes for complex and sometimes challenging clients
• Established foundational processes for business operations.
• Managed day-to-day business operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

• Established a very busy and successful Rural Physiotherapy Practice
• Consulted with a varied rural customer base to assess needs, often requiring complex problem solving, intuitive, lateral thinking and fast decision making skills to develop optimal solutions.
• Developed listening and communication skills to meet the needs for a wide range of customers
• Developed effective communication to distil complex, multi component situations into simple to understand language and concepts
• required excellent time management and organisational skills to be able to work under pressure with a varied and often complex work load
• Required the ability to assess and collate a wide range of customer data, develop and implement a successful treatment in a defined short period of time
• Established foundational processes and managed day-to-day business operations.
• Established Practice Standards, data, record keeping and Trained new employees on protocols, compliance and customer service standards.
• Treated challenging clients, situations and sensitive matters while maintaining professionalism, respect and discretion