Summary
Overview
Work History
Education
Skills
Accomplishments
Mandatory Training
References
Training
Additional Information
Timeline
Generic

Louise Laws

129 Lantana Road,Engadine

Summary

Organised and dedicated School Administrative Officer with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic, dedicated team player with strong written and oral communication skills. Extensive knowledge and proficient use of computer software programs and DET applications. Ability to meet deadlines addressing all facets of office needs, including file and document management, arranging appointments, managing emails and correspondence. Flexible, productive and professional within the workplace. Work collaboratively with the principal, executive staff, students, and the school community.

Overview

9
9
years of professional experience

Work History

School Administrative Officer

Laguna Street Public School
10.2021 - Current
  • Serve as liaison between parents and students.
  • Support teachers in learning and apply new skills through meaningful professional development.
  • Manage filing system, enter data and complete other clerical tasks.
  • Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Build and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
  • Create and maintain detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Performing Arts Dance Teacher

Laguna Street Public School
04.2015 - 12.2022
  • Managed and collaborated with staff and external providers to successfully implement dance and creative arts programs to schools.
  • Lead instructional, educational lessons to K-6 students.
  • Organised timetables, schedules, developed invoicing systems, created support network's, directed performances and whole school events.
  • Purchased and maintained office supplies and equipment adhering to budgeting practices.
  • Communicated effectively with students, staff and wider community.
  • Implemented effective classroom management techniques to provide safe, calm learning environment
  • Planned lessons to reflect group and individual student needs utilizing creative instruction
  • Evaluated student assignments and projects with corrective comments to guide future growth

School Learning Support Officer

Laguna Street Public School
01.2016 - 12.2021
  • Assist students with school routines and classroom activities
  • Ensure that staff and student welfare/well-being is assisted and supported.
  • Assist teachers with the implementation of individual education plans and individual transition programs.
  • Implement health care plans supporting student engagement in learning activities.
  • Assist classroom teacher in organising and preparing resources.
  • Perform administrative duties to support and enable effective teaching and learning outcomes for students.
  • Participate in student welfare and well-being activities as required.
  • Perform administrative duties to support and enable effective teaching and learning outcomes for students.

Education

High School Certificate -

Port Hacking High School
Miranda, NSW
12.2004

Skills

  • Team Player working effectively with colleagues Responsible for executing administrative and financial duties
  • Proficient use of computer software programs and Extensive knowledge Department of Education applications such as: School Bytes, ERN, Edbuy, SAP and Audiri Communicating, Maintaining school records and preparing and processing financial transactions Preparation of school documents, support staff and facilitate student learning
  • Strong organisational skills with ability to meet deadlines Arranging appointments, events and distribution of confidential and important correspondence
  • Excellent verbal and written communication Managing emails, phone calls and collaborating with staff maintaining productivity of school learning and routines
  • Outstanding judgement with attention to detail Listen, be flexible and communicate effectively while maintaining professionalism Show initiative Undertake new projects and be prepared to learn, seek information and advice
  • Perform office duties, manage medication, sick bay recording, priortise well-being and welfare of students, staff and community

Accomplishments

  • Collaborated with office and executive staff in the development and implementation of the new school software program Schoolbytes.
  • Lead Schoolbytes program training to other School Administrative Officers by effectively guiding them through the program and processes with accuracy and efficiency.
  • Given higher duties as relieving Student Administration Manager. Provide support to the school principal, school executive and other school staff concerning administrative and financial matters, including participating in school financial decision making processes.

Mandatory Training

  • First Aid Certificate, 12/15/25
  • Mandatory Child Protection Training, 12/31/23
  • Corruption Prevention, 04/05/24
  • Code of Conduct, 12/31/23
  • Data Breach Response Plan – Managing Data Breaches, 05/19/27
  • Provide CPR
  • Recognition and Management of Anaphylaxis
  • E-Emergency Care, 02/02/24
  • Anaphylaxis e-learning (APTSs) Essential, 03/03/25
  • Work Health & Safety Induction for Employees
  • Administration of Medication in Schools, 08/23/24
  • Fraud and Corruption Control, 04/05/24
  • Anti-Racism Policy Training, 05/24/24
  • Cyber Security NSW Essentials Training, 05/24/22

References

Kylie Fowler

Acting Principal- Laguna Street Public School 

9524 3752, 

Kylie.Fowler@det.nsw.edu.au 


Jo Flitcroft

School Administrative Manager- Laguna Street Public School 

9524 3752, 0418627993 

Jo.Flitcroft@det.nsw.edu.au 


Michelle Harlow 

Acting ACPI- Laguns Street Public School

9524 3752, 0412807578 

Michelle.Eggert1@det.nsw.edu.au

Training

  • Certificate II in Business Administration Skills
  • Certificate II in Microsoft Office and Excel
  • Certificate IV In Education Support
  • Schoolbytes Professional Leaning
  • Disability Standards for Education Assistants
  • Aboriginal Cultural Education
  • Online Enrolment System Out-of-Area Applications
  • Online Enrolment System eLearning Program Records Management for schools
  • EDConnect Family Tree Management in ERN
  • Online training Nonviolent Crisis Intervention Training

Additional Information

  • Work cooperatively with students, teachers, parents and school community to provide responsive, supportive communication network in a safe and caring environment.
  • Provide administrative financial and student welfare/wellbeing support and administrative assistance in relation to office and classroom activities.
  • Undertake provision of first aid and administration of medications for students
  • Prepare and process financial transactions, casual timesheets and payments
  • Strong customer service, focused, organise team player

Timeline

School Administrative Officer

Laguna Street Public School
10.2021 - Current

School Learning Support Officer

Laguna Street Public School
01.2016 - 12.2021

Performing Arts Dance Teacher

Laguna Street Public School
04.2015 - 12.2022

High School Certificate -

Port Hacking High School
Louise Laws