LOUISE LEWIS
Cootamundra
Summary
Experienced Care Provider skilled in assisting elderly, convalescents, and individuals with disabilities in their daily living activities, both in-home and within care facilities. Proficient in maintaining a clean and organized household by making beds, doing laundry, washing dishes, and preparing nutritious meals. Adept at providing valuable advice to families and healthcare teams on health concerns, nutrition, cleanliness, and household tasks. Approach role with sensitivity and compassion, striving to create a trusting, stimulating, and diverse lifestyle for residents. Offer enhanced care through a flexible learning approach tailored to each patient's needs. Experience in both hospital and in-home settings, providing guidance and encouragement to patients through physical and emotional support.
Overview
3
3
years of professional experience
Work History
Aged Care Worker
Southern Cross Care
07.2023 - Current
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Promoted social interaction for isolated seniors through engaging group activities.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Maintained frequent supervision of residents unable to call for assistance.
- Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
- Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
- Assisted patients with self-administered medications.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
Amazon FC
Adecco
03.2023 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Weighed and measured items to prevent waste and meet quality standards.
- Prepared, boxed, and staged outgoing shipments.
- Maintained compliance with health, safety, and environment practices.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Operated mobile equipment such as forklifts and pallet jacks.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Received and reviewed incoming documents and materials.
- Assessed current systems and identified improvement areas to uplift capabilities.
- Collaborated with cross-functional teams to design and implement processor improvement strategies.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Promoted social interaction for isolated seniors through engaging group activities.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained frequent supervision of residents unable to call for assistance.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Provided emotional support to families during difficult times, offering reassurance and guidance.
- Facilitated smooth transitions between shifts by providing detailed handover reports on residents'' progress and needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Inbound Receiver
THE ICONIC - Fulfillment Centre
10.2021 - 03.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
Cert 3 - Business Administration
TAFE NSW
NSWNo Degree - Health Services Assistance
TAFE NSW
Castle Hill, NSWCertificate III - Individual Support (Ageing)
Tafe NSW
Cootamundra, NSW09.2024
Skills
- Housekeeping Duties
- Feeding Assistance
- Oral Hygiene
- Taking Vital Signs
- Vitals Assessment
- Patient Dressing
- Personal Care Needs
- Dressing Changes
- Vital Sign Monitoring
- Infection Control
- Compassionate Communication
- Empathy and Compassionate Care
- Calm Under Stress
- Patient Transportation and Transfer
- Blood Sugar Monitoring
- Household Chores
- VRC Trained
- Pallet Jack Trained
- Eye for detail
Education
Cootamundra, NSW,Castle Hill, NSW
Timeline
Aged Care Worker
Southern Cross Care
07.2023 - Current
Amazon FC
Adecco
03.2023 - 07.2023
Inbound Receiver
THE ICONIC - Fulfillment Centre
10.2021 - 03.2023
No Degree - Health Services Assistance
TAFE NSW
Certificate III - Individual Support (Ageing)
Tafe NSW
Cert 3 - Business Administration
TAFE NSW
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