Summary
Overview
Work History
Education
Skills
Certification
Wine Tasting Course
Marketing Director
Timeline
Generic

Louise Metrikas

Mornington

Summary

Reliable and upbeat employe successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Assistant

First Choice Liquor
05.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.

Barista

Via Boffe
01.2023 - 04.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Front of House Server

Noodle Box
01.2021 - 03.2022
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.

Marketing Assistant

Cronos Australia
03.2020 - 04.2020
  • For work experience as required from my high school, I spent a few weeks in a corporate office environment
  • Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
  • Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.

Education

Bachelor of Arts - Politics And International Studies

The University of Melbourne
Parkville, VIC
10.2026

High School Diploma -

Flinders Christian Community College - Tyabb
Tyabb, VIC
11.2022

Skills

  • Positive customer engagement
  • Time Management Capabilities
  • Multitasking Competence
  • Customer Assistance
  • POS System Operation
  • Adaptability and Resilience
  • Conflict resolution techniques

Certification

RSA - CFT International Pty Ltd

Barista Training

Wine Tasting Course

As a part of my degree I have completed a wine tasting course at the University of Melbourne. This course includes theoretical study of wine regions throughout the world and the wine making process and extensive tasting classes. I am now able to perform blind tastings.

Marketing Director

I am the Marketing Director of the Melbourne Arts Student Society. As a member of the executive committee, I have experience in coordinating the effective marketing of our society and ensuring my team operates to the best of their ability. This roll has ensured I work well under time constraints and work well with other people. 

 

Timeline

Barista

Via Boffe
01.2023 - 04.2023

Retail Assistant

First Choice Liquor
05.2022 - Current

Front of House Server

Noodle Box
01.2021 - 03.2022

Marketing Assistant

Cronos Australia
03.2020 - 04.2020

Bachelor of Arts - Politics And International Studies

The University of Melbourne

High School Diploma -

Flinders Christian Community College - Tyabb
Louise Metrikas