Louise Royle
Valentine,New South Wales
Summary
Hardworking and passionate about fitness with extensive experience in Training and Assessing and Management now wishing to utilise these skills for a forward thinking company.
Overview
34
34
years of professional experience
Work History
Trainer and Assessor
Australian Institute of Fitness
01.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Works well in a team setting, providing support and guidance.
- Manages time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Designed, implemented, and managed successful training programs to meet department and school needs.
Freelance Pilates Instructor /Personal Trainer
Self Employed
04.1989 - Current
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Encouraged participants to stay motivated and reach fitness goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Demonstrated proper technique for exercises to avoid injuries
Yoga Manager
Oasis Yoga Centre
01.2021 - 06.2021
- Sales and Promotions to meet set KPI
- Developed and maintained relationships with customers and suppliers through account development.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Client Health and Safety including health screening and physical assessments
- Onboard new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Class rostering
- Management of staff payrole
Service Manager
Youth Matters
04.2020 - 01.2021
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Developed department processes and procedures to boost customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Clinical and Wellbeing Therapist
Body Catalyst
03.2019 - 04.2020
- Completed assessments and planned customized treatments, applying wide range of resources.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
- Prepared and maintained comprehensive progress reports for review by various parties.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Collected information about individuals or clients using interviews, observational techniques and other assessment methods.
Fitness Tutor
The Manchester College
10.2012 - 09.2018
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Met with parents to discuss student progress and address concerns.
- Leveraged technology and visual aids to engage students and enhance learning.
- Course Management
Portfolio Consultant
06.2010 - 06.2012
- Training staff on an e-portfolio system
- Working with Awarding Bodies to ensure qualification are correct and current
- Assisting with the implementation of the e-portfolio system with Colleges and Training providers
- Building effective relationships and providing on-going support to the centre
- Demonstration and follow up sales to potential customers
Customer Service Training manager
Bright Training
03.2009 - 03.2010
- Quality assurance of all programmes ( liaising with FE quality partners)
- Training and assessment of candidates ( Customer Service )
- Planning and delivery of programmes
- Coordination of staff and resources to ensure targets were met
- Completing performance reports
- Liaising with Staff on Internal quality, holding standardisation meetings.
Curriculum Manager
Sport, Fitness and Public Services, The Oldham College
01.2007 - 03.2009
- Recruitment and development of staff
- Recruitment, retention and success of students
- Quality assurance
- Adherence of college policies and procedures
- Completion of reports for Higher management
- Liaising with other department
- Performing to targets
- Worked with internal stakeholders to perform skill gap assessments and built training content to address gaps.
- Designed, implemented, and managed successful training programs to meet department and school needs.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Designed course materials and supported implementation.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
Programme Leader
Fitness, The Oldham College
04.2005 - 01.2007
- Recruitment, retention and success of students on Fitness Instruction and Sport , Health and Recreation courses
- Quality assurance
- Planning and delivery of lessons
- Adherence of college policies and procedures
- Completing reports for Higher management
- Liaising with other department
- Performing to targets
- Assisted with new hire processing and existing training programs.
- Worked with colleagues to create prototypes for designs and training materials.
- Confirmed confidential budget reports remained up-to-date for manager.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
Tutor
The Oldham College
09.2004 - 04.2005
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Met with parents to discuss student progress and address concerns.
- Leveraged technology and visual aids to engage students and enhance learning.
- Responded to email and telephone requests to provide students with specific information.
- Motivated students with accurate feedback and positive reinforcement.
Studio Manager
Esporta Health Club
09.2004 - 07.2005
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Organized and maintained client databases for accurate communication information.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Created policies and procedures for company and delivered company-wide training to employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Regional Group Programme Coordinator
Holmes Place Health Clubs
01.2003 - 01.2004
- Quality assurance of the studios in the Northern area
- Developed and maintained relationships with external partners to facilitate program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Provided ongoing direction and leadership for program operations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Tracked and reported expenses accurately to manage program budgets.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Facilitated programming by coordinating resources and deliverables between departments.
- Monitored programming trends to keep content relevant and up-to-date.
- Researching, planning and coordination of all training for the company
Fitness Manager
Holmes Place Health Club
01.2002 - 01.2003
- Recruitment of staff
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Managed fitness canters, recreation facilities and aquatic programs with emphasis on safety.
- Coordinated marketing efforts to promote fitness and wellness programs.
- Work to tight staffing budgets/ revenue budgets through personal training
- Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Operations Manager
Livingwell Health Club
01.2001 - 01.2002
- Recruitment and development of staff
- Work to tight staffing budgets/ revenue budgets through personal training
- Coordinate events
- Complete monthly reports
- Duty Manager shifts
- Dealing with complaints Carry out personal fitness assessments
Fitness Manager
Livingwell Health Club
- For: As above in role as Fitness Manager for Holmes Place.
Education
Master of Arts - Education And Training
Huddersfield University
Huddersfield06.2009
Certificate Of Education - Education
University of Huddersfiled
Huddersfield 2004
Associate of Arts - Dance
Marianne Jepson College of Dance And Drama
Oldham06.1998
Some College (No Degree) - Level 5 Life Coaching Certificate
Active IQ
UKSome College (No Degree) - PilatesStudio Pilates Certificate
Studio Pilates
UKSome College (No Degree) - Body Balance Training – Fitness Professionals
Les Mills
UKSome College (No Degree) - Pilates Matwork Certificate
Pilates Institute
UKSome College (No Degree) - Reflexology
IIHHT- International Institute of Health And Holistic Therapies
UKSome College (No Degree) - Designing Exercise Programs For The Older Adult
Active IQ
UkSome College (No Degree) - Exercise GP Referral
Active IQ
UKSome College (No Degree) - Trigger Point Pilates Certificate.
N/A
UKSome College (No Degree) - Modern Pilates Spinal Conditions Certificate
MODERN PILATES
Some College (No Degree) - Modern Pilates Pre And Post Natal Pilates Certific
MODERN PILATES
UKSome College (No Degree) - Level 4 Lower Back Pain Specialists Certificate
ACTIVE IQ
UKSome College (No Degree) - Metabolic Effect Nutritional Consultant (ME-NC)
Metabolic Effect
UKSome College (No Degree) - Certificate in Personal Training.
CYQ
UKSome College (No Degree) - Zumba Instructor Qualification
ZUMBA
UKSome College (No Degree) - Pump FX
FITNESS FX
Some College (No Degree) - Freestyle Fitness Yoga Certificate
FREESTYLE FITNESS YOGA
UKSome College (No Degree) - Verification Certificate - Quality Assurance
THE OLDHAM COLLEGE
Some College (No Degree) - Certificate in Training And Assessment
THE OLDHAM COLLEGE
Some College (No Degree) - Shokk FX Groove Instructor QualificationCYQ Gym In
Shokk FX
UKSome College (No Degree) - Reflexology Diploma
MANCHESTER MASSAGE
Some College (No Degree) - Fitness Managers Course
HOMES PLACE
Some College (No Degree) - NCFE Nutrition Certificate Level 2
NCFE
Some College (No Degree) - GFM Training- Fitness Professionals
FIT PRO
UKSome College (No Degree) - Matwork Pilates Certificate
Pilates Institute
UKSome College (No Degree) - Speedo Aquatic Fitness System
SPEEDO
UKSome College (No Degree) - Body Pump Certificate
LES MILLS
UKSome College (No Degree) - Instructing Certificate For Exercise in Water (AOG
AOGB
UKSome College (No Degree) - Exercise To Music Certificate (YMCA)
YMCA
Some College (No Degree) - Gym Instructor Qualification
FOCUS TRAINING
UKSome College (No Degree) - Reformer Pilates Certificate
REFORM
AustraliaSome College (No Degree) -
Newtown Secondary High School
Skills
- Team Collaboration
- Health and Wellness Education
- Customer Service Process Improvement
- Staff recruitment and development
- Management and Leadership skills
- Integrated systems understanding
- Time management skills
Timeline
Trainer and Assessor
Australian Institute of Fitness
01.2021 - Current
Yoga Manager
Oasis Yoga Centre
01.2021 - 06.2021
Service Manager
Youth Matters
04.2020 - 01.2021
Clinical and Wellbeing Therapist
Body Catalyst
03.2019 - 04.2020
Fitness Tutor
The Manchester College
10.2012 - 09.2018
Portfolio Consultant
06.2010 - 06.2012
Customer Service Training manager
Bright Training
03.2009 - 03.2010
Curriculum Manager
Sport, Fitness and Public Services, The Oldham College
01.2007 - 03.2009
Programme Leader
Fitness, The Oldham College
04.2005 - 01.2007
Studio Manager
Esporta Health Club
09.2004 - 07.2005
Tutor
The Oldham College
09.2004 - 04.2005
Regional Group Programme Coordinator
Holmes Place Health Clubs
01.2003 - 01.2004
Fitness Manager
Holmes Place Health Club
01.2002 - 01.2003
Operations Manager
Livingwell Health Club
01.2001 - 01.2002
Freelance Pilates Instructor /Personal Trainer
Self Employed
04.1989 - Current
Fitness Manager
Livingwell Health Club
Master of Arts - Education And Training
Huddersfield University
Certificate Of Education - Education
University of Huddersfiled
Associate of Arts - Dance
Marianne Jepson College of Dance And Drama
Some College (No Degree) - Level 5 Life Coaching Certificate
Active IQ
Some College (No Degree) - PilatesStudio Pilates Certificate
Studio Pilates
Some College (No Degree) - Body Balance Training – Fitness Professionals
Les Mills
Some College (No Degree) - Pilates Matwork Certificate
Pilates Institute
Some College (No Degree) - Reflexology
IIHHT- International Institute of Health And Holistic Therapies
Some College (No Degree) - Designing Exercise Programs For The Older Adult
Active IQ
Some College (No Degree) - Exercise GP Referral
Active IQ
Some College (No Degree) - Trigger Point Pilates Certificate.
N/A
Some College (No Degree) - Modern Pilates Spinal Conditions Certificate
MODERN PILATES
Some College (No Degree) - Modern Pilates Pre And Post Natal Pilates Certific
MODERN PILATES
Some College (No Degree) - Level 4 Lower Back Pain Specialists Certificate
ACTIVE IQ
Some College (No Degree) - Metabolic Effect Nutritional Consultant (ME-NC)
Metabolic Effect
Some College (No Degree) - Certificate in Personal Training.
CYQ
Some College (No Degree) - Zumba Instructor Qualification
ZUMBA
Some College (No Degree) - Pump FX
FITNESS FX
Some College (No Degree) - Freestyle Fitness Yoga Certificate
FREESTYLE FITNESS YOGA
Some College (No Degree) - Verification Certificate - Quality Assurance
THE OLDHAM COLLEGE
Some College (No Degree) - Certificate in Training And Assessment
THE OLDHAM COLLEGE
Some College (No Degree) - Shokk FX Groove Instructor QualificationCYQ Gym In
Shokk FX
Some College (No Degree) - Reflexology Diploma
MANCHESTER MASSAGE
Some College (No Degree) - Fitness Managers Course
HOMES PLACE
Some College (No Degree) - NCFE Nutrition Certificate Level 2
NCFE
Some College (No Degree) - GFM Training- Fitness Professionals
FIT PRO
Some College (No Degree) - Matwork Pilates Certificate
Pilates Institute
Some College (No Degree) - Speedo Aquatic Fitness System
SPEEDO
Some College (No Degree) - Body Pump Certificate
LES MILLS
Some College (No Degree) - Instructing Certificate For Exercise in Water (AOG
AOGB
Some College (No Degree) - Exercise To Music Certificate (YMCA)
YMCA
Some College (No Degree) - Gym Instructor Qualification
FOCUS TRAINING
Some College (No Degree) - Reformer Pilates Certificate
REFORM
Some College (No Degree) -
Newtown Secondary High School
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