Summary
Overview
Work History
Education
Skills
Timeline
Intern

Louise Shearer

Werribee,VIC

Summary

I worked 20.5 years in High Care at Mercy Health Wyndham in which clients ranged from 40 yo to 100 with a variety of issues and medical conditions.

The best comment i received from Patients was she is one of the good ones which i heard on many occasions over my time there.

Also known for teamwork and supporting my work colleagues.

Also assisted in training of new implementation of computer programs during this time.

Would upon request pick things up for patients and also post letters etc when asked i would go that extra mile for them.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication.

Committed to addressing client needs and building foundation of habits to increase comfort and independence.

Overview

20
20
years of professional experience

Work History

Personal Care Assistant

Mercy Health
07.2001 - 02.2021
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
  • Fostered open communication between all parties involved in a client''s care plan, resulting in cohesive team efforts and improved client outcomes.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities, running errands, and household chores.

Education

No Degree - Mental Health Aged Care

Victoria University - Footscray
Footscray, VIC
06.2000

Skills

  • Care plan implementation
  • Compassionate patient care
  • Housekeeping
  • Patient Management
  • Personal Hygiene Assistance
  • Medical Records Management
  • Behavior redirection
  • Client rapport
  • Emotional Support
  • Compassionate Caregiving
  • Documentation
  • Mobility Assistance
  • Progress Documentation
  • Problem-Solving
  • Dependable and Responsible
  • PPE Usage
  • End of life care
  • Dementia Care
  • Infection Control

Timeline

Personal Care Assistant

Mercy Health
07.2001 - 02.2021

No Degree - Mental Health Aged Care

Victoria University - Footscray
Louise Shearer