Louise Solman
Alkimos,WA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. I am Knowledgeable about security, service and clerical requirements. I take on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Education Assistant
Northshore Christian Grammar School
01.2024 - Current
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Participated in professional development opportunities and attended in-services and seminars.
- Assisted teachers in developing comprehensive lesson plans that catered to diverse learning needs.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education Assistant
Geraldton Christian College
01.2022 - 12.2023
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Improved classroom management by implementing positive reinforcement strategies and clear expectations.
Library and Student Services Officer
Geraldton Christian College
07.2020 - 12.2022
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collected all payment types processed transactions and updated relevant records.
- Advocated for students to access available resources.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Repaired books to alleviate need to order new books and keep library costs down.
- Aided patrons with use and access to technology, resources and materials.
- Conducted inventory checks regularly, maintaining an accurate record of all library holdings for easy reference.
- Managed interlibrary loan requests promptly, ensuring timely access to desired materials from other institutions.
- Conducted regular audits of materials to ensure that items were properly labeled and ready for circulation.
- Organized returned books and materials and assisted with shelving.
- Assisted with collection development, selecting new books and materials aligned with student needs and interests.
- Reorganized shelving sections resulting in optimal space usage.
Customer Service and Membership Consultant
Town Of Port Hedland
04.2019 - 07.2020
- Cultivated a welcoming atmosphere within the facility, fostering a sense of community among members that supported long-term loyalty.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Conducted comprehensive tours of the facility to prospective members, showcasing available amenities and services.
- Prepared and demonstrated Stadium features and benefits to address specific customer wants and needs.
- Tracked membership data accurately, providing managers with valuable insights for strategic decision-making processes.
- Increased new member enrollment by developing and implementing targeted marketing strategies.
- Set up appointments with potential and current customers to promote new products and services.
Education
Certificate III in Education Assistant
TAFE Geraldton
Geraldton, WA12.2022
No Degree - Certificate IV in Personal Training
FIT College
Perth, WA11.2019
No Degree - Advanced Diploma in Accounting
Association Of Accounting Technicians
Exeter, United Kingdom07.2007
Skills
- Caring and Empathetic Demeanor
- Strong Work Ethic and Dependable
- Administrative Support
- Reading and teaching
- Community Outreach
- Literary knowledge
Timeline
Education Assistant
Northshore Christian Grammar School
01.2024 - Current
Education Assistant
Geraldton Christian College
01.2022 - 12.2023
Library and Student Services Officer
Geraldton Christian College
07.2020 - 12.2022
Customer Service and Membership Consultant
Town Of Port Hedland
04.2019 - 07.2020
Certificate III in Education Assistant
TAFE Geraldton
No Degree - Certificate IV in Personal Training
FIT College
No Degree - Advanced Diploma in Accounting
Association Of Accounting Technicians
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