Louise Vico
Newcastle
Summary
As a Managing Director in Real Estate, my tenure at Self Employed is marked by fostering strong client relationships and expanding market presence. I am an expert in operations management and negotiation, I excel in mentoring teams towards achieving excellence in service delivery and revenue growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I am a strategic ,practical thinker with hands-on experience to deliver impactful solutions and enhance organisational performance. My previous hospitality back ground prior the real estate industry has given me a wide skills set having worked for Quicksilver Cruises- Great Barrier Reef Tours for 6 years plus working for the Sheraton Mirage , Raddison Resort at Port Douglas, Hamilton Island , The Dolphin Room , Blaxlands Restaurant Hunter Valley , Chalet Girl in an Austrian ski house , all in food and beverage roles.
I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise are my strong points. I love working with people, I am a team player, have incredible patience for people as a good listener who shows empathy and sympathy .
Overview
14
14
years of professional experience
1
1
Certification
Work History
Managing Director Real Estate
Self Employed
01.2014 - 12.2024
- Managed approximately 100 incoming calls and emails per day from customers and staff Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services. Strong negotiation skills , the ability to think on my feet managing all personality types and scenarios put before me dealing with peoples money, assets and emotions. Handling high levels of stress remaining calm, working though problems with clients, guiding and advising them through the buying and selling process of real estate
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Sales Executive
LJ Hooker Real Estate
03.2012 - 12.2025
- Over the past 16 Years working in the real estate industry I have sponsored community clubs including Valentine Football Club, Redhead Tennis Club, Belmont Central Tennis, Floraville Public School Netball , Redhead to Blacksmith Beach clean up. My personal interests including my work are travelling, meeting new people , exploring new countries, walking , cycling, swimming and spending time with my children and family.
Education
School Certificate -
Saint Catherine's College
Singleton, NSW12.1987
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
- Mentoring and training
- Account management
- Business planning
- Project management
- Client relationships
- Negotiation of sales deals
Accomplishments
Best new talent McGrath Real Estate 2011 Lake Macquarie NSW
Class 1 Licence Real Estate Agent 2011
Captains Club Award LJ Hooker 2013 Belmont NSW
Rate My Agent Award , Best agent Belmont 2018 & 2019 NSW
Certification
Class 1 Real Estate Licence since 2011
Captains Club Award LJ Hooker 2013
The award was given / recognised for achieving a record commission for the office one you reach a sales target above $1 million in annual sales across the LJ Hooker property network in Australia and New Zealand.
Timeline
Managing Director Real Estate
Self Employed
01.2014 - 12.2024
Sales Executive
LJ Hooker Real Estate
03.2012 - 12.2025
School Certificate -
Saint Catherine's College
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