Horse Showing & Breeding, Fishing, Spending Time with Family
Louise Walsh
Administration / Clerical
Bargo
Summary
Proven Laboratory Assistant with a track record of enhancing lab productivity and safety at Douglas Hanly Moir Pathology. Excelled in specimen processing and fostering team collaboration, significantly reducing errors and streamlining workflows. Demonstrates exceptional interpersonal communication and a commitment to high-quality patient care.
Overview
40
40
years of professional experience
Work History
Laboratory Assistant
Douglas Hanly Moir Pathology
Liverpool, New South Wales
11.2020 - Current
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Maintained documentation on tests performed in lab.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Reduced errors in sample analysis with thorough quality control checks, ensuring accurate test results for patients.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Increased lab productivity by effectively prioritizing tasks and completing them within designated timeframes.
- Fostered a positive work environment by maintaining open lines of communication and promoting teamwork among laboratory staff.
- Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
- Streamlined the process for data entry into laboratory information management systems, reducing the potential for human error.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
Clerical Assistant
NSW Sheriff's Office
Parramatta, NSW
01.2005 - 03.2019
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Contributed to a positive work environment by promoting effective communication among team members.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Composed sensitive, confidential reports and documentation.
- Mentored, trained and supported new staff members in office policies and procedures.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Input data into spreadsheets and databases.
Pathology Lab Assistant
Douglas Hanly Moir Pathology
North Ryde, New South Wales
03.1985 - 02.2003
- Maintained a clean, well-organized workspace to optimize productivity and prevent cross-contamination of samples.
- Exhibited strong problem-solving skills when faced with challenges such as equipment malfunctions or unexpected changes in workload volume.
- Actively engaged in continuous process improvement initiatives, identifying opportunities to streamline workflows and enhance overall laboratory operations.
- Collaborated effectively with fellow lab assistants, fostering a positive work environment conducive to teamwork and shared success.
- Enhanced lab efficiency by organizing and maintaining all pathology specimens and records.
- Contributed to the timely delivery of patient results by promptly completing paperwork and entering data into the laboratory information system.
- Improved laboratory safety with strict adherence to proper specimen handling procedures and protocols.
- Consistently demonstrated a strong work ethic, reliability, and dedication to providing exceptional support within the pathology lab environment.
Education
High School Diploma -
St Ives High School
St Ives NSW 04.2001 -
Skills
Specimen processing
Record preparation
Laboratory safety protocols
Sample preparation
Lab safety protocols
Hazardous waste disposal
File management
Team collaboration
Positive attitude
Specimen handling
Interpersonal and written communication
Document processing
Verbal and written communication
Interests
Timeline
Laboratory Assistant
Douglas Hanly Moir Pathology
11.2020 - Current
Clerical Assistant
NSW Sheriff's Office
01.2005 - 03.2019
High School Diploma -
St Ives High School
04.2001 -
Pathology Lab Assistant
Douglas Hanly Moir Pathology
03.1985 - 02.2003
Similar Profiles
Samantha CrutchSamantha Crutch
Plebotomist at Douglas Hanly Moir PathologyPlebotomist at Douglas Hanly Moir Pathology
MEL NADINE GALANGMEL NADINE GALANG
Pathology Collector at Sonic Health Solution, Douglas Hanly Moir PathologyPathology Collector at Sonic Health Solution, Douglas Hanly Moir Pathology
Lachlan CoeLachlan Coe
Cut up Scientist at Douglas Hanly Moir PathologyCut up Scientist at Douglas Hanly Moir Pathology