Summary
Overview
Work History
Education
Skills
Timeline
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Louise Walster

Summary

Driven member of a Sydney law firm with a hospitality background, skilled at completing varied tasks meticulously and efficiently with a love for learning. Working as a passionate member of a dynamic team striving for the utmost client care and working towards business success. Reliable and dedicated team-player that prides herself in having a strong worth ethic and a 'yes!' attitude.

Overview

6
6
years of professional experience

Work History

Paralegal

Wyatts Lawyers
08.2023 - Current
  • Specialised in personal injury CTP claims, with an individual case load of 75+ files.
  • Effectively dealt with clients, insurers and a range of medical professionals throughout the claims process.
  • Managed claims through strict time limitations and deadline periods.
  • Fostered client care centred relationships with vulnerable injured individuals and ensuring their entitlements were upheld.

Legal Administration Officer

Wyatts Lawyers
04.2023 - 08.2023
  • Provided a range of legal support services to a firm of Solicitors including record requests.
  • Responsible for managing investigations into potential Total and Permanent Disability claims of existing clients.
  • Working and communicating within a dynamic team to efficiently execute tasks by deadlines and to a high standard.

Client Intake Representative

Wyatts Lawyers
09.2022 - 04.2023
  • Prepared weekly reports to present data and findings to the team of Directors and Managing Solicitors.
  • Liaised directly with potential clients and existing clients to ensure maximum retention.
  • Responsible for file opening processes and data entry.
  • Consistently met deadlines by monitoring timelines and practising excellent time management and prioritisation.
  • Prepared correspondence including cost agreements.

Legal Receptionist

Wyatts Lawyers
06.2022 - 09.2022
  • First point of contact for large volumes of incoming calls and visitors.
  • Proofread letters and legal documentation before actioning.
  • Handled mail and documentation for solicitors and supporting staff.
  • Responsible for filing and data entry across numerous software platforms.


Head Waitress

Pasta La Vista
01.2019 - 06.2022
  • Managed a team and the training of new waitstaff.
  • Resolved guest and employee complaints to maintain complete customer satisfaction.
  • Displayed enthusiasm and promoted excellent service to customers.
  • Responsible for accurate money handling.

Education

Bachelor of Laws -

University of Technology
Sydney, NSW
2027

Higher School Certificate -

Holy Spirit Catholic College
Lakemba
2020

Skills

  • Unwavering work ethic
  • Task prioritisation and time management
  • Quick and attentive learner
  • Client and customer focussed approach

Timeline

Paralegal

Wyatts Lawyers
08.2023 - Current

Legal Administration Officer

Wyatts Lawyers
04.2023 - 08.2023

Client Intake Representative

Wyatts Lawyers
09.2022 - 04.2023

Legal Receptionist

Wyatts Lawyers
06.2022 - 09.2022

Head Waitress

Pasta La Vista
01.2019 - 06.2022

Bachelor of Laws -

University of Technology

Higher School Certificate -

Holy Spirit Catholic College

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Louise Walster