Louise Whibley
Winnaleah,TAS
Summary
I have been in people related positions my entire career and connected with communities wherever I have resided. I consider myself an excellent communicator with a passion for social justice, education and understanding. Assiduous, focused and diligent. Strong interpersonal skills and problem-solving abilities. Result driven, positive, enthusiastic, and create favourable outcomes.
Overview
7
7
years of professional experience
Work History
Community Engagement Worker
Health Consumers Tasmania
07.2023 - Current
- Establish strong and empowering relationships with the Dorset community to promote positive health & wellbeing outcomes through communication and emotional literacy skills.
- Advocate for health literacy in Dorset through interpersonal relationships with council, services and government.
- Facilitate community led discussion on what health & wellbeing means to Dorset utilising organisational and time management skills.
- Working with community to coordinate a community health needs analysis to identify gaps in service delivery, and other local factors that impact health & and wellbeing with digital literacy and organisational abilities.
- Contribute to implementing 'Dorset Action Plan' document in conjunction with community, local health providers, services, and Tasmanian Department of Health.
- Provide long-term, trusting solutions and partnerships by applying rhetorical literacy abilities.
Casual Hospitality Worker
Winnaleah & Branxholm Hotels
08.2020 - 06.2023
- Managing all aspects of food & beverage service and adhered to all legal requirements.
- Delivered excellent customer service to support patron satisfaction.
- Strong interpersonal communication, problem solving, initiative and time management skills.
Operations Manager
Mission Australia - Charcoal Lane
03.2017 - 01.2020
- Managed all Restaurant operations of 30 staff, and vulnerable youth welfare, maintained compliance with Mission Australia values, legal policies and procedures.
- Individual training and development of vulnerable employees.
- Implemented culturally based programmes for personal development of vulnerable staff.
- Maintained cultural awareness and needs analysis.
- Liaised with social workers and support staff.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved outcomes.
- Conducted regular performance reviews, identifying areas for improvement. Developed action plans to address them.
- Managed supplier relationships. Inventory systems to achieve timely and accurate delivery of goods and services.
- Financial reporting. Labour management and rostering.
- Managed all requirements of large functions.
- Strong working relationships with Mission Australia departments.
Education
Undergraduate in Community Support -
University of Tasmania
Launceston, TAS12.2024
Advanced Diploma in Hospitality -
Australian Qualifications Board
Melbourne, VIC2015
Certificate in Human Resource Management - First Line Management
TAFE
South Australia1994
Skills
Interpersonal Communication Skills
Leadership & Management Skills
Teamwork & Collaboration Abilities
Recruitment, Training & Development
Financial Reporting & Analysis
Legal Compliance, Policy & Values
Problem Solving Attributes
Result driven
Creative, Innovative & Enterprising
Assiduous & Reliable
Integrity, Ethics & Social Responsibility
Empathy & Critical Reflection Qualities
Additional Information
Employer Working With Vulnerable People.
Mental Health First Aider Accreditation.
Drivers License.
Responsible Service of Alcohol.
Food Handling & Food Safety Supervisor Certification.
REFERENCES
Ellen MacDonald - Acting CEO Health Consumers Tasmania
P: 0493 960 818 | E: ellen@healtconsumerstas.org.au
Ben Gofton - Acting Principal of Winnaleah District High School
P: (03) 6354 0222 | E: ben.gofton@decyp.tas.gov.au
Melissa Partridge - Electorate Officer for Hon. Tania Rattray MLC
P: (03) 6350 5000 | E: melissa.partridge@parliament.tas.gov.au
Cheryl McCartie - President of Dorset Suicide Prevention Network
P: 0467 532 401 | E: cheryl.mccartie@bigpond.com
Additional references available upon request.
Timeline
Community Engagement Worker
Health Consumers Tasmania
07.2023 - Current
Casual Hospitality Worker
Winnaleah & Branxholm Hotels
08.2020 - 06.2023
Operations Manager
Mission Australia - Charcoal Lane
03.2017 - 01.2020
Undergraduate in Community Support -
University of Tasmania
Advanced Diploma in Hospitality -
Australian Qualifications Board
Certificate in Human Resource Management - First Line Management
TAFE
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