Louise Wilson

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
• Collaborated with parents to develop individualized care plans addressing specific needs of their children.
• Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
• Supported cognitive development with age-appropriate learning materials and engaging educational games.
• Improved communication skills by engaging children in age-appropriate conversations and active listening.

• Supervised staff members by providing continuous feedback and support, leading to a high-performing team of childcare providers.
• Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
• Maintained detailed records for each child in compliance with state regulations, ensuring all necessary documentation was up-to-date and readily accessible.
• Oversaw morning welcome and afternoon departure to maintain visibility and connections with parents.

• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted patients with daily living activities, promoting independence and dignity.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
• Maintained accurate records of patient care, documenting progress and any changes in condition.
• Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
• Improved patient well-being by providing compassionate and attentive care.
• Developed recreational activities tailored to individual interests, enhancing overall quality of life for clients in care settings or at home environments.
• Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
• Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
• Remained alert to problems or health issues of clients and competently responded.
• Responded to patient emergencies promptly, initiating appropriate action and notifying relevant professionals when necessary.
• Administered medications accurately, ensuring proper dosage and timely intake.
• Facilitated communication between patients and healthcare providers, advocating for the best possible care solutions.
• Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.

• Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
• Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
• Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
• Utilized problem-solving skills to resolve guest conflicts diplomatically while maintaining professional boundaries.
• Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
• Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
• Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
• Actively participated in staff meetings, offering suggestions for improvements based on personal observations.
• Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
• Implemented effective reservation management systems for streamlined check-in and check-out processes.
• Enhanced camper experience by providing exceptional customer service and addressing individual needs.
• Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
• Supported campground marketing efforts through social media promotion and word-of-mouth referrals from satisfied guests.
• Facilitated efficient communication between camp host team members for seamless workflow during busy periods.
• Conducted regular site inspections, identifying potential hazards or areas needing improvement.
• Served as an ambassador for the campground brand by exemplifying professionalism both on-site and offduty.
• Built and established positive relationships with patrons, team members and supervisors.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
• Delivered information and details of interest about facility to visitors.

Provided, cleaning services out of hours to a number of ABC Child care centres on the Gold Coast.